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Terms & Conditions

HomeSifu - Terms of Use


Last revised and updated on 2023-06-25.

 

The Terms of Use provided below serve as the governing agreement that establishes the terms and conditions for accessing and using the services offered through the Platform. The Platform includes the website www.homesifu.io and any associated mobile applications operated by HomeSifu. It is important to read, understand, and accept these terms and conditions, along with any additional terms, conditions, and policies referenced on the Platform or through hyperlinks. While the Privacy Policy is not part of this agreement, it is advisable to review it as well to have a comprehensive understanding of your rights and responsibilities.

 

We reserve the right to make amendments or modifications to the Terms of Use at our sole discretion. These changes may occur without prior notice or liability to you. By continuing to access and use the Platform, you signify your acceptance and agreement to be bound by the updated or modified Terms of Use. It is your responsibility to periodically review the Terms of Use to stay informed about any changes that have been made.

 

The usage of the Platform is intended for natural persons who have reached the age of 18 or above, as well as corporate legal entities such as companies. Certain provisions within these Terms may vary based on specific country regulations. If you do not possess the legal authority to agree to these terms and conditions or if you disagree with any part of them, it is advised that you refrain from using the Platform. It is important to note that we cannot be held liable for any consequences, losses, or damages arising from our reliance on instructions, notices, documents, or communications that we reasonably believe to be genuine and originating from an authorized representative of your entity.

 

In the context of these Terms of Use, the terms "we," "us," "our," or "HomeSifu" refer to LUDICROUS MODE SDN BHD (Company Registration Number: 202201009263(1454960-x)) and the Platform. On the other hand, "you" or "your" refers to each user of the Platform. We kindly request that you refrain from duplicating, transmitting, reproducing, republishing, posting, or redistributing any content found on the Platform or any portion thereof without obtaining the prior written consent from HomeSifu. This prohibition aims to protect the intellectual property rights and maintain the integrity of the content provided on the Platform.

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1.    HOMESIFU ACCOUNT

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1.1    Account Information: When you access and use the services available on the HomeSifu Platform, it is important to understand and agree to provide us with true, accurate, current, and complete information. This includes providing all necessary details that we may reasonably require to provide you with the services offered through the Platform. By ensuring the accuracy of your information, you help us maintain the integrity and security of our user community.

 

1.2    Personal Use and Account Security: Your HomeSifu account is intended for your personal use only and should not be shared with or transferred to others. It is your responsibility to keep your account login credentials, including your password, confidential. We cannot be held liable for any losses or damages that may occur as a result of unauthorized use of your HomeSifu account or any failure to keep your account password secure. You are solely responsible for all activities that occur under your account.

 

1.3    Communication and Marketing: By creating an account with HomeSifu, you acknowledge that you may receive communications from us, which may include newsletters, special offers, and account reminders and updates. These communications may be sent via email or other electronic means. We strive to provide valuable information and updates to enhance your experience with our services. However, if you wish to stop receiving these communications, you can easily unsubscribe by clicking the "Unsubscribe" link provided in the footer of the actual email.

 

1.4    Account Deletion: Should you decide to delete your HomeSifu account, we kindly request that you contact us via email to initiate the account deletion process. Our dedicated team will assist you in the necessary steps to deactivate your account. Please note that deleting your account may result in the permanent removal of your personal data from our active databases. However, it is important to be aware that certain information may still be retained in our backup systems for a limited period of time as part of our standard data retention procedures. Rest assured that any retained information will remain confidential and will not be used for any other purposes beyond the scope of our privacy policy.

 

1.5    Account Security: We take the security of your HomeSifu account seriously and have implemented measures to protect it. However, it is important for you to also take precautions to ensure the security of your account. This includes regularly updating your password, using strong and unique passwords, and avoiding sharing your account information with others. By maintaining good account security practices, you can help safeguard your personal information and prevent unauthorized access to your account.

 

1.6    Account Termination: In certain circumstances, HomeSifu reserves the right to terminate or suspend your account without prior notice if we reasonably believe that you have violated the terms of use or engaged in fraudulent or unauthorized activities on the Platform. Such actions may include, but are not limited to, providing false information, attempting to gain unauthorized access to other users' accounts, or engaging in any form of misconduct that violates our policies. In the event of account termination, you may lose access to any data, content, or services associated with your account.

 

1.7    Account Transfer: HomeSifu does not currently support the transfer of user accounts from one individual to another. Your account is personal and non-transferable, and you may not assign or transfer any rights or obligations associated with your account to any other person or entity without prior written consent from HomeSifu.

 

1.8    Account Inactivity: If your HomeSifu account remains inactive for an extended period of time, we reserve the right to deactivate or close your account. Inactivity refers to the absence of any login or usage activity on the Platform for a specified period, as determined by HomeSifu. Prior to taking any action, we will make reasonable efforts to notify you through the contact information provided in your account. Deactivated or closed accounts may result in the loss of data or access to certain features or services associated with your account.

 

1.9    Account Suspension: HomeSifu may temporarily suspend your account if we suspect unauthorized or fraudulent activities, security breaches, or violations of our terms of use. During the suspension period, you may be restricted from accessing certain features or services on the Platform. We will make reasonable efforts to investigate the situation promptly and inform you of the reasons for the suspension. Account suspension is a precautionary measure to protect the integrity of our platform and ensure the safety of our users.

 

1.10    Account Recovery: In the event that you lose access to your HomeSifu account or forget your password, we provide account recovery options to help you regain access. These options may include password reset procedures or account verification processes. It is important to follow the instructions provided and keep your account recovery information up to date to ensure a smooth account recovery process.

 

1.11    Governing Agreement: These terms and conditions regarding the HomeSifu account, including account information, security, communication, deletion, termination, transfer, inactivity, suspension, and recovery, constitute the governing agreement between you and HomeSifu. By accessing and using the HomeSifu Platform, you signify your acceptance and agreement to be bound by these terms and conditions.

 

1.12    Please note that the availability and specific details of account security measures, termination, transfer, inactivity, suspension, and recovery procedures may be subject to the HomeSifu terms of use and applicable laws and regulations.

 

 

2.    RESTRICTIONS

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2.1    Ownership of Information and Content: By using the Platform, you acknowledge and agree that all information and content available on the Platform, including but not limited to text, graphics, videos, photos, software, or other materials, are the exclusive property of HomeSifu, except for the content you provide (referred to as "Your Content"). You are strictly prohibited from copying, modifying, sublicensing, reselling, or creating derivative works of such information and content without obtaining the prior written consent of HomeSifu. The intellectual property rights and other proprietary rights in the information and content remain with HomeSifu or its licensors.

 

2.2    Prohibited Activities on the Platform: To ensure a safe and respectful environment for all users, certain activities are strictly prohibited on the Platform. Although this list is not exhaustive, it provides examples of conduct that is illegal or prohibited. HomeSifu reserves the right to investigate and take appropriate legal action against anyone found engaging in such prohibited activities. The following activities are strictly prohibited:

 

a.    Unauthorized Distribution: You may not license, sublicense, access, use, sell, transfer, assign, distribute, publish, disclose, or make the Platform and/or any information obtained from the Platform available to any third party without prior authorization. This includes refraining from sharing or disseminating proprietary content, user data, or any confidential information without explicit consent.

 

b.    Unauthorized Modifications: You are prohibited from modifying, decompiling, reverse engineering, or copying the Platform and/or any of its components without proper authorization. This includes tampering with or altering the Platform's code, structure, or functionality in any way that violates its intended use or undermines its security.

 

c.    Competitive Use: Using the Platform to build or support any products or services that directly compete with the Platform is prohibited. This includes developing similar platforms, apps, or services that replicate or imitate HomeSifu's features, functionalities, or user experience.

 

d.    Hacking and Denial of Service Attacks: Engaging in hacking activities or attempting to disrupt the service to any user, host, or network (commonly known as Denial of Service Attacks) is strictly prohibited. Such activities include circumventing user authentication or security measures, exploiting vulnerabilities, or launching cyber attacks that compromise the availability, integrity, or confidentiality of the Platform or its users' data.

 

e.    Unauthorized Testing: Attempting to probe, scan, or test the vulnerability of the Platform and/or the network, or breaching any security or authentication measures, is prohibited. This includes conducting penetration testing, vulnerability scanning, or any form of intrusive testing without explicit authorization from HomeSifu.

 

f.    Dishonest or Illegal Use: Using the Platform dishonestly, fraudulently, or for illegal purposes is strictly prohibited. This includes engaging in deceptive practices, fraudulent transactions, money laundering, or any other illegal activities that violate applicable laws or regulations.

 

g.    Harassment and Nuisance: Using the Platform to cause embarrassment, distress, annoyance, irritation, harassment, inconvenience, or nuisance to any person is prohibited. This includes refraining from engaging in cyberbullying, hate speech, threats, or any form of harmful behavior that targets individuals or groups based on their characteristics or beliefs.

 

h.    Circumvention of Technological Measures: Avoiding, bypassing, removing, deactivating, impairing, descrambling, or otherwise circumventing any technological measure implemented by HomeSifu or any other authorized third party to protect the Platform is prohibited. This includes evading security mechanisms, access controls, or encryption protocols that safeguard the integrity and confidentiality of the Platform and its users' data.

 

i.    Alteration and Obscuring: Removing, changing, or obscuring any content or information on the Platform or using any material or information obtained from the Platform except as expressly permitted in these Terms and Conditions is prohibited. This includes refraining from altering or tampering with user-generated content, reviews, ratings, or any other data that contributes to the Platform's transparency and integrity.

 

j.    False Identity: Falsely identifying yourself or providing false information to establish an account for gaining unauthorized access to the Platform is prohibited. This includes misrepresenting your identity, credentials, affiliations, or any other personal details that may deceive or mislead other users or HomeSifu.

 

k.    Violation of Applicable Laws and Regulations: Using the Platform in a manner that violates any applicable law or regulation, infringes on the rights of any person or entity, or violates the terms and conditions of this Agreement is prohibited. This includes complying with local, national, and international laws relating to privacy, intellectual property, data protection, and any other relevant legal obligations.

 

l.    Unauthorized Access: Gaining unauthorized access to other users' accounts, private information, or confidential data is strictly prohibited. This includes attempting to access, collect, or use login credentials, personal data, or any other sensitive information without proper authorization. Respecting the privacy and confidentiality of other users' information is paramount.

m.    Spamming and Unsolicited Communications: Engaging in spamming activities or sending unsolicited communications, including but not limited to promotional or marketing messages, to other users of the platform without their consent is prohibited. This includes refraining from sending bulk messages, chain letters, or any form of intrusive communication that may inconvenience or annoy other users.

 

n.    Malicious Software and Viruses: Introducing or transmitting any form of malicious software, viruses, worms, or any other harmful code that may disrupt, damage, or interfere with the operation of the Platform or compromise the security of other users' devices or data is strictly prohibited. This includes refraining from spreading malware, conducting phishing attacks, or participating in any cyber activities that jeopardize the Platform's integrity or users' safety.

 

o.    Intellectual Property Infringement: Infringing upon the intellectual property rights of others, including but not limited to copyright, trademarks, patents, or trade secrets, by reproducing, distributing, modifying, or using protected content without proper authorization is prohibited. This includes respecting and honoring the intellectual property of HomeSifu and any third-party content creators or rights holders.

 

p.    False Representations: Providing false, inaccurate, or misleading information on the Platform, including in your profile, listings, or communications, is strictly prohibited. This includes misrepresenting your identity, qualifications, affiliations, or any other details that may deceive or mislead other users.

 

q.    Fraudulent Activities: Engaging in fraudulent activities, such as identity theft, payment fraud, or any form of financial scam, on the Platform is strictly prohibited. This includes refraining from impersonating others, engaging in deceptive practices, or conducting fraudulent transactions that harm other users or HomeSifu's reputation.

 

r.    Harassment and Discrimination: Using the Platform to engage in harassment, bullying, discrimination, hate speech, or any other form of harmful or offensive behavior towards other users based on their race, ethnicity, gender, religion, sexual orientation, or any other protected characteristic is prohibited. HomeSifu aims to foster an inclusive and respectful community that upholds the dignity and rights of all individuals.

 

s.    Unauthorized Commercial Activities: Conducting unauthorized commercial activities, such as advertising, selling goods or services, or promoting other platforms or websites without the explicit consent of HomeSifu, is prohibited. This includes refraining from engaging in commercial transactions, affiliate marketing, or any form of promotional activities that are not authorized or compliant with HomeSifu's policies.

 

t.    Violation of Privacy: Violating the privacy rights of other users, including unauthorized monitoring, recording, or disclosing of private communications or personal information, is strictly prohibited. This includes respecting the confidentiality of private conversations, protecting sensitive information, and adhering to applicable privacy laws and regulations.
These additional points emphasize the importance of maintaining a safe, respectful, and lawful environment on the Platform and further clarify the activities that are not permitted. HomeSifu reserves the right to investigate any suspected violations and take appropriate actions, including legal remedies, to enforce compliance with these terms and protect the rights of its users and the integrity of the Platform.

It is important to note that engaging in any of the above prohibited activities may result in the termination or suspension of your HomeSifu account and may subject you to legal consequences as permitted by law. Legal consequences may include, but are not limited to, civil liability, criminal charges, and monetary damages. HomeSifu will actively enforce compliance with these terms and take appropriate actions to protect the integrity of the Platform and its users.

 

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3.    DEFINITIONS

 

DEFINITIONS:


a.    Account Activity: Refers to the actions and usage of HomeSifu, including logging into the software, accessing account information, initiating transactions, and any movements involving credits within the HomeSifu platform. This includes activities such as account creation, login, credit transfers, transaction history, balance inquiries, and any other interactions performed by the user.
 
b.    Authorized User: Individuals who have successfully completed HomeSifu's Know Your Customer (KYC) process and have been verified by HomeSifu as the legitimate owners or managers of a HomeSifu Account. Authorized Users are granted access to the platform and are responsible for the activities performed within their accounts. They have the authority to manage funds, initiate transactions, and access account-related information. 


c.    Available Credit: Represents the total amount of credit accessible within a HomeSifu Account. This credit can be obtained through various means, including reloading the account with funds, deductions from previous transactions, or transfers of HomeSifu Credit from other sources. The Available Credit serves as the balance that can be utilized for transactions and payments within the HomeSifu platform. Users can monitor their Available Credit through account statements and real-time balance updates. 

 

d.    Design: Encompasses the visual elements, user interface, and aesthetics of the HomeSifu platform. This includes the selection and arrangement of color combinations, typography, graphical elements, and overall page layout. The Design aims to create a visually appealing and user-friendly interface, enhancing the user experience and brand representation within the platform. It includes responsive design principles to ensure compatibility across different devices and screen sizes. 

 

e.    HomeSifu Services: Refers to the comprehensive range of services provided by HomeSifu. These services include, but are not limited to, publicly available application programming interfaces (APIs) that allow integration with external applications, billing and payment forms to facilitate financial transactions, funds disbursement through payouts, split payments for shared expenses, customizable invoicing, account management tools, and any other features, technologies, or functionalities offered by HomeSifu on the platform or through other means. HomeSifu Services aim to provide users with a seamless and efficient payment and financial management experience. 

 

f.    HomeSifu Website: Refers to the official website of HomeSifu, accessible at https://homesifu.io and its subdomains. The HomeSifu Website serves as a central hub for users to access information, interact with the platform's features, and receive updates regarding HomeSifu's services, policies, and any other relevant announcements. It provides a user-friendly interface for account registration, login, support requests, and access to resources such as FAQs, documentation, and educational materials. 

 

g.    FPX Transactions: Denotes financial transactions conducted on the FPX platform. FPX, which stands for Financial Process Exchange, is an online payment gateway operated by Payments Network Malaysia Sdn Bhd. It facilitates secure interbank transfers of funds between various financial institutions in Malaysia. FPX Transactions can involve direct debit or internet banking via current, savings, or credit card accounts. HomeSifu integrates with FPX to provide users with a seamless and secure payment experience, leveraging the existing infrastructure and networks of participating financial institutions. 

 

h.    Financial Process Exchange (FPX): Represents the online payment gateway operated by a third party. FPX enables secure and efficient interbank fund transfers between participating financial institutions in Malaysia. It acts as an intermediary, facilitating seamless financial transactions between users and their respective banks. HomeSifu collaborates with FPX to provide users with a trusted and reliable payment infrastructure, ensuring the smooth transfer of funds within the platform. 

 

i.    Graphics: Encompasses all visual elements and graphical components present on the HomeSifu Website and within the platform. This includes logos, button icons, images, charts, graphs, and any other visual elements designed to enhance the aesthetics and brand representation of the platform. Graphics are carefully chosen to convey information effectively and create an engaging user experience. They are optimized for fast loading times and compatibility across different devices and browsers. 

 

j.    Transaction Fee: Denotes the fee deducted by HomeSifu from the user's HomeSifu Credit balance for FPX Transactions resulting from the utilization of HomeSifu Services. The Transaction Fee serves as compensation for the services provided by HomeSifu in facilitating the seamless execution of financial transactions on the platform. The exact amount of the Transaction Fee is clearly communicated to users during the transaction process and may vary based on factors such as transaction volume, transaction type, and any applicable third-party fees. 

 

k.    Information: Refers to any relevant data or details provided by the user during the registration or usage of the HomeSifu platform. This may include personal information, financial details, transaction information, contact details, and any other data required for the proper functioning and security of the user's HomeSifu Account. HomeSifu respects user privacy and employs industry-standard data protection measures to ensure the confidentiality and security of user information. 

 

l.    Payment Method: Represents the various options available for users to select as their preferred mode of payment within the HomeSifu platform. The availability of Payment Methods may vary and is subject to HomeSifu's discretion as outlined on the HomeSifu Website. Examples of Payment Methods include online banking, debit/credit/prepaid cards, e-wallets, and redemption codes. Users can choose the most convenient and suitable Payment Method based on their preferences and the options provided. HomeSifu collaborates with trusted payment service providers to ensure secure and reliable payment processing. 

 

m.    Transaction Fee: Denotes the fee charged by financial institutions for relevant transactions, such as the merchant discount rate (MDR). The Transaction Fee is associated with the usage of HomeSifu Services and is determined by the financial institutions involved in the transaction. The exact amount of the Transaction Fee may vary based on the specific financial institution and the nature of the transaction. HomeSifu strives to provide transparent information about Transaction Fees, including any third-party fees, during the transaction process to enable users to make informed decisions.

 

ADDITIONAL TERMS: 

 

n.    Service Agreement: Refers to the legal agreement between HomeSifu and the Authorized User. The Service Agreement governs the use of HomeSifu Services and outlines the terms, conditions, rights, and obligations of both parties. It covers various aspects, including account registration, usage guidelines, transaction processing, fees, privacy, intellectual property, limitations of liability, dispute resolution, and any other relevant provisions. The Service Agreement serves as a binding contract that establishes the relationship between HomeSifu and the Authorized User, ensuring clarity and transparency regarding the usage of HomeSifu Services. 

 

o.    User Content: Denotes any content, information, data, or materials submitted, uploaded, or transmitted by users through the HomeSifu platform. User Content includes, but is not limited to, transaction details, invoices, receipts, communication records, support requests, feedback, and any other data generated or shared within the platform. HomeSifu respects the intellectual property rights of users and expects users to comply with relevant laws and regulations when submitting or sharing User Content. By submitting User Content, users grant HomeSifu a limited license to use, display, reproduce, and distribute the content within the platform for the purpose of providing the requested services. 

 

p.    Privacy Policy: Represents the document that outlines HomeSifu's practices and policies concerning the collection, use, storage, and disclosure of personal information provided by users. The Privacy Policy aims to ensure the protection and privacy of user data, providing transparency regarding the handling of personal information within the HomeSifu platform. It describes the types of information collected, the purposes for which the information is used, the security measures employed, the circumstances under which information may be shared with third parties, user rights and choices regarding their personal information, and the procedures for updating or deleting personal information. Users are encouraged to review the Privacy Policy to understand how their personal information is processed and safeguarded by HomeSifu. 

 

q.    Confidential Information: Refers to non-public information disclosed by either party during the course of using HomeSifu Services. Confidential Information may include, but is not limited to, proprietary business information, trade secrets, technical data, financial information, user data, and any other information marked as confidential or reasonably understood to be confidential by the disclosing party. Both HomeSifu and the Authorized User are obligated to treat Confidential Information with utmost confidentiality and not disclose or use such information for any purpose other than the intended use within the scope of the Service Agreement. Measures, such as encryption, access controls, and non-disclosure agreements, are implemented to protect the confidentiality of Confidential Information. 

 

r.    Data Security: Denotes the comprehensive measures implemented by HomeSifu to protect the confidentiality, integrity, and availability of user data. HomeSifu employs industry-standard security practices, including encryption, access controls, regular system monitoring, vulnerability assessments, and periodic audits to safeguard user data from unauthorized access, loss, or alteration. Data Security is a top priority for HomeSifu to ensure the protection of user information and maintain the trust of its users. In the event of a data breach or unauthorized access, HomeSifu has incident response protocols in place to mitigate the impact and promptly notify affected users. 

 

s.    Maintenance and Support: Represents the services provided by HomeSifu to ensure the proper maintenance, updates, and technical support of the Software. Maintenance and Support activities include bug fixes, performance enhancements, system upgrades, security patches, regular backups, and troubleshooting assistance to address any issues or concerns raised by users. HomeSifu strives to provide timely and efficient Maintenance and Support services to ensure the uninterrupted functionality of the platform and a seamless user experience. Support channels, such as online chat, email, or phone, are available to assist users with inquiries or technical difficulties. 

 

t.    Third-Party Services: Refers to services, applications, or platforms provided by third-party providers that may be integrated or accessed through HomeSifu Services. HomeSifu may collaborate with trusted third-party providers to offer additional services or functionalities that complement its core offerings. Examples of third-party services may include financial institutions, payment gateways, credit scoring services, identity verification services, or analytics providers. While HomeSifu strives to partner with reputable providers, users should review the terms and privacy policies of these third-party services before utilizing them to understand their practices and obligations. HomeSifu assumes no responsibility or liability for the actions or omissions of third-party service providers.

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4.    Obligations of HomeSifu:

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4.1    Provision of Services: HomeSifu is dedicated to providing an extensive range of transactions and services through its platform. These services include:

 

a.    Registering operator/landlord and tenant accounts ("Account"): HomeSifu allows users to effortlessly create and manage accounts for operators/landlords and tenants. This feature enables users to access a wide range of relevant features and functionalities tailored to their specific needs.

 

b.    Registering properties and units: Users can conveniently register their properties and individual units within the HomeSifu platform. This process involves providing essential details and information necessary for effective property management, such as property location, size, amenities, and photographs.

 

c.    Registering tenancy accounts ("Rental"): HomeSifu simplifies the creation and management of tenancy accounts. Users can effortlessly organize and track rental agreements, lease terms, payment schedules, and other related information through the platform.

 

d.    Creating E-Tenancy Agreements: HomeSifu offers an advanced feature that allows users to generate digital tenancy agreements. These agreements are legally binding and can be created electronically, saving time and effort for both landlords and tenants.

 

e.    Generating bills and invoices of tenancy: The platform streamlines the billing and payment management process by enabling users to generate bills and invoices associated with tenancy automatically. This feature ensures accurate and efficient financial tracking for both operators/landlords and tenants.

 

f.    Coordinating payment of monthly rental through the payment gateway platform: HomeSifu integrates seamlessly with a reliable payment gateway platform. This integration enables the secure and hassle-free coordination and processing of monthly rental payments between tenants and operators/landlords, ensuring timely and convenient transactions.

 

g.    Integrating payment gateway: HomeSifu facilitates the integration of a secure payment gateway, providing users with a trusted and efficient platform for financial transactions. This integration ensures that users can easily make payments or receive funds from their respective banks or financial institutions.

 

h.    Integrating smart door lock: As an added convenience and security measure, HomeSifu supports the integration of smart door lock systems. Users can remotely manage access to their properties and units, granting or revoking entry permissions as needed, enhancing the overall security and convenience for both tenants and operators/landlords.

 

i.    Integrating smart energy meters: HomeSifu enables the integration of smart energy meters within the platform. This integration empowers users to monitor and manage energy consumption in real-time, helping them make informed decisions to optimize energy usage and promote sustainability.

 

j.    Integrating accounting software: To streamline financial management processes, the platform offers integration with popular accounting software. This integration enables users to synchronize financial data seamlessly, automate accounting tasks, and generate comprehensive reports, simplifying financial tracking and reporting.

 

k.    Any other services as may be provided by HomeSifu: HomeSifu remains committed to continuously enhancing its platform by introducing additional services and features. These new services aim to further improve the functionality and value of the platform, ensuring that users have access to a comprehensive suite of property management tools.

 

4.2    Personal Use and Device/Computer: The HomeSifu platform is designed for personal use and can be conveniently accessed through various portable and wireless telecommunications devices such as smartphones, tablets, computers, and laptops (collectively referred to as "Device/Computer").

 

4.3    Binding Transactions: Transactions conducted through the HomeSifu platform, authenticated using the transaction PIN number and the registered Device/Computer number associated with the user's Account, are considered binding and serve as conclusive evidence of the transaction. This authentication process ensures the utmost security and integrity of user transactions within the platform.

 

4.4    User Responsibility: Users bear personal responsibility for the use of their Account and any transactions conducted through it. Any instruction, confirmation, or communication sent from the user's Device/Computer via the Account will be treated as if sent by the user, regardless of the actual sender. HomeSifu assumes the legitimacy of the accessed platform and the validity of transactions once authenticated. Users will be held liable for all transactions undertaken using their Account unless it can be proven that a transaction occurred due to a fault on HomeSifu's part.

 

4.5    Processing Time and Working Hours: While the HomeSifu platform provides accessibility outside of normal working hours, it is important to note that some transactions may require processing during regular working hours. Users should be aware that not all transactions occur simultaneously with their instructions and that processing times may vary.

 

4.6    Suspension or Decline of Transactions: HomeSifu reserves the right to suspend or decline any transaction at its absolute discretion without assigning a specific reason. This measure ensures the security and integrity of the platform and its services, safeguarding the interests of all users.


4.7    Availability: 

 

a.    HomeSifu is committed to ensuring the availability of the platform and its services at all times, as governed by the terms of the Agreement and any applicable Subscription Fees. 

 

b.    The platform operates on a robust cloud hosting infrastructure, and HomeSifu takes reasonable measures to maintain uptime at or above 99.9% throughout the duration of the Agreement. 

 

c.    While HomeSifu strives for uninterrupted and error-free services, it does not provide a warranty to that effect. Users should be aware that occasional delays and other issues inherent in communication networks and data transfer may occur. HomeSifu will not be held responsible for any losses or damages arising from such delays or problems, including but not limited to termination or suspension of the Agreement, force majeure events, power outages, system or network failures, scheduled or unscheduled maintenance, and other unanticipated interruptions.


4.8    Upgrades: 

 

a.    HomeSifu reserves the right to periodically improve and upgrade the platform to enhance user experience and functionality. Users will receive prompt notifications regarding any upgrades that significantly alter the platform's functionality. 

 

b.    HomeSifu does not guarantee compatibility between the platform and users' Device/Computer. Users are responsible for ensuring compatibility before using the platform and acknowledge that HomeSifu will not be liable for any losses, damages, costs, or expenses incurred due to such incompatibility.

 

4.9    Governing Law: The Agreement shall be governed by and construed in accordance with the laws of the jurisdiction specified in the Agreement. Any disputes arising out of or in connection with the Agreement shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

 

4.10    Modification of the Agreement: Any modifications or amendments to the Agreement must be mutually agreed upon in writing by both parties. Such modifications shall become an integral part of the Agreement.


4.11    Severability: In the event that any provision of the Agreement is deemed invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect to the maximum extent permitted by law.

 

4.12    No Waiver: The failure of either party to enforce any rights or provisions of the Agreement shall not constitute a waiver of such rights or provisions unless expressly stated in writing.

 

4.13    Assignment: Users may not assign or transfer any rights or obligations under the Agreement without prior written consent from HomeSifu. However, HomeSifu reserves the right to assign or transfer its rights and obligations under the Agreement to a third party without requiring user consent.

 

4.14    Survival: The provisions concerning confidentiality, intellectual property, limitation of liability, indemnification, and any other provisions that, by their nature, should survive termination, shall continue to be binding even after the termination of the Agreement.

 

 

5.    Obligations of Authorized User:

 

5.1    As an authorized user of the HomeSifu platform, you have important obligations and responsibilities that contribute to the secure and responsible use of the platform. These obligations include:

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a.    Maintain Confidentiality: You must exercise utmost care in keeping all personal information, password, and PIN number associated with the Authorized Account private and confidential. It is crucial to prevent their disclosure to any unauthorized third parties, as this information is vital for the security of your account and the protection of your sensitive data.

 

b.    Provide Accurate and Updated Information: You are responsible for ensuring that all information and data provided to HomeSifu, including personal data, are true, accurate, updated, and complete. It is necessary to promptly update any changes to this information to maintain its accuracy and ensure that HomeSifu has the most up-to-date information for effective account management.

 

c.    Comply with Notices and Instructions: You are required to comply with all notices and instructions provided by HomeSifu regarding the use of the platform. These notices may include guidelines, policies, terms and conditions, and any updates communicated by HomeSifu from time to time. Adhering to these instructions is essential to ensure a smooth and secure user experience and maintain the integrity of the platform.

 

d.    Ensure Security and Integrity: You bear full responsibility for the security and integrity of all information and data transmitted, disclosed, and obtained through the use of the platform. It is crucial to implement appropriate security measures on your Device/Computer to protect against unauthorized access or data breaches. Regularly update your security settings, use strong passwords, and employ reputable antivirus software to safeguard your account and prevent unauthorized activities.

 

e.    Accountability for Device/Computer Usage: You are accountable for all data, information, confirmations, and instructions transmitted or broadcasted from your Device/Computer, whether by yourself or any other person, whether authorized or unauthorized. Exercise caution while using the platform and avoid sharing your Device/Computer with individuals whose intentions may be dubious to prevent unauthorized usage and potential misuse of your account.


f.    Comply with Applicable Laws: It is imperative to comply with all applicable laws and regulations of your jurisdiction relating to the use of the platform. This includes abiding by data protection and privacy laws, intellectual property rights, contractual obligations, and any other relevant legal requirements. Understanding and following these laws ensure that your usage of the platform is ethical, lawful, and respectful of others' rights.

 

g.    Prevent Improper Use: You are expected to take reasonable steps to prevent fraudulent, improper, or illegal use of the platform. This involves safeguarding your Account credentials, promptly reporting any suspicious activities or security breaches to HomeSifu, and refraining from engaging in any unauthorized activities or attempts to manipulate the platform. By doing so, you contribute to maintaining the trust and integrity of the platform.

 

h.    Report Incidents: In the event of discovering any fraud, theft, loss, unauthorized usage, or any other unlawful acts related to your Device/Computer or your use of the platform, you must report such incidents to HomeSifu immediately. Timely reporting enables HomeSifu to take appropriate actions to investigate, address, and mitigate potential risks, ensuring the continued security and reliability of the platform.

 

i.    Indemnification: You shall indemnify and hold HomeSifu harmless against any loss, damage, liability, costs, and expenses arising from any claims related to libel, invasion of privacy, infringement of copyright or patent, breach of any law or regulation transmitted, received, or stored via the platform. This includes claims arising from any act or omission on your part or any authorized use or exploitation of the platform. By taking responsibility for your actions and using the platform in a manner that adheres to legal and ethical standards, you contribute to a safe and compliant environment.

 

By adhering to these obligations, you actively contribute to the security, privacy, and responsible use of the HomeSifu platform, creating a trusted and reliable platform for all users.

 

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6.    Payment

 

6.1    Subscription Fees: 

 

a.    Upon registering your account with HomeSifu, you have the opportunity to subscribe to a range of services and subscription plans ("Subscription Plan") offered by HomeSifu. These Subscription Plans come with applicable fees known as "Subscription Fees," which are determined by HomeSifu and stated in Malaysian Ringgit. The Subscription Fees cover the cost of accessing and utilizing the features, functionalities, and benefits provided by HomeSifu.

 

b.    It is your responsibility to review the details and terms of the chosen Subscription Plan, including the Subscription Fees, before making a payment. The Subscription Fees may vary depending on the level of access, duration, and additional services included in the plan. Additionally, any applicable taxes or other charges imposed by local authorities or financial institutions will be clearly communicated.

 

c.    Once you have subscribed to a specific Subscription Plan, the Subscription Fees become due and payable according to the payment schedule outlined in the plan. It is important to ensure timely payment to maintain uninterrupted access to the subscribed services.

 

d.    Please note that all fees paid for Subscription Plans are final and non-refundable unless otherwise stated at the sole discretion of HomeSifu. Refund eligibility, if any, will be governed by the terms and conditions of the specific Subscription Plan and the policies of the payment processor and/or financial institution. It is recommended to review these terms and conditions to understand the refund policies applicable to your Subscription Plan.

 

e.    You have the flexibility to upgrade or downgrade your Subscription Plan at any time. Upgrading to a higher-tier plan will require payment of the additional Subscription Fees associated with the upgraded plan. Downgrading to a lower-tier plan may be subject to certain restrictions and adjustments in the Subscription Fees.

 

f.    HomeSifu reserves the right to introduce new Subscription Plans or modify existing plans, including the associated Subscription Fees, from time to time. Any changes or modifications will be communicated to you in advance. You will have the option to either continue with the revised Subscription Plan and corresponding Subscription Fees or terminate your subscription in accordance with the provisions outlined in the agreement.

 

6.2    Transaction Fees: To facilitate various transactions on the platform, such as FPX transactions, E-tenancy, CTOS Screening, Insurance, E-kyc, you are required to pay the applicable service fees ("Transaction Fees") determined by HomeSifu. The Transaction Fees cover the costs associated with processing and facilitating these transactions, ensuring secure and efficient payment and transactional experiences for all users.

 

6.3    Revision/Increment: 

 

a.    HomeSifu reserves the right to revise or increase the Subscription Fees and/or Transaction Fees periodically. These revisions or increments may be necessary to reflect changes in operating costs, market conditions, regulatory requirements, or improvements in the platform's features and services. However, HomeSifu values transparency and will provide you with advance notice of any such revisions or increments. This notice period allows you to evaluate the impact of the changes and make an informed decision regarding the continuation of your subscription.

 

b.    If you decide to terminate your subscription within the specified notice period, you may be entitled to a refund or other remedies as determined by HomeSifu's policies. However, if you choose to continue using the platform beyond the notice period, it will be deemed that you agree to accept the revised or increased Subscription Fees and/or Transaction Fees.

 

c.    It is important to note that HomeSifu's right to revise or increase the Subscription Fees and/or Transaction Fees does not affect the Subscription Fees and/or Transaction Fees applicable to your current subscription term. Any revisions or increments will only take effect upon the renewal or extension of your subscription term.

 

6.4    Payment Method: To streamline the payment process, HomeSifu utilizes a secure payment processor, including but not limited to FPX Transactions, that allows you to make payments through various payment methods. By using these payment services on the platform, you agree to be bound by the terms and conditions set forth by the payment processor. HomeSifu may also provide its bank account information for direct payment, subject to the payment instructions provided by HomeSifu.

 

6.5    Mode of Payment: You have various options for making payments to HomeSifu, including cash, banker's cheque, bank draft, cashier's order, customer's cheque, electronic payment, or any other designated mode of payment accepted by HomeSifu. It is essential to follow the specified instructions and ensure the accuracy of the payment details provided. Payments will be considered received on the day they are received by HomeSifu, ensuring accurate tracking and timely processing of payments.

 

6.6    Non-Refundable and Non-Transferable: Please note that all payments made to HomeSifu, including the Subscription Fees and Transaction Fees, are non-refundable and non-transferable to any third party unless otherwise stated. This policy is in place to ensure financial integrity and fair business practices. It is crucial to carefully review your chosen Subscription Plan, associated fees, and payment details before making any payments, as they cannot be refunded or transferred once the transaction is completed.

 

6.7    Billing Disputes: If you believe there is an error or discrepancy in the billing or charges related to your Subscription Fees or Transaction Fees, you must promptly notify HomeSifu. HomeSifu will review your dispute and, if deemed necessary, investigate the matter further. Any adjustments or corrections to the billing will be made based on the outcome of the investigation, and you will be notified accordingly.

 

6.8    Taxes and Additional Charges: In addition to the Subscription Fees and Transaction Fees, you may be responsible for paying applicable taxes and other charges imposed by local authorities or financial institutions. It is your responsibility to fulfill any tax obligations and pay any additional charges as required by law or the terms and conditions of the payment processor.

 

6.9    Termination of Services: Failure to comply with the payment terms and conditions, including non-payment or non-compliance, may result in the termination or suspension of your access to the platform and associated services. Termination of services may lead to the loss of data, access, and other benefits associated with your account. It is crucial to ensure timely and proper payment to maintain uninterrupted access to the platform.


By understanding and adhering to these provisions related to Subscription Fees and Transaction Fees, you can effectively manage your financial obligations on the HomeSifu platform, ensuring a seamless experience and continued access to the services provided.

 

 

7.    Termination

 

7.1    HomeSifu retains the right to terminate your access to the services provided through the Platform, temporarily suspend your account, or delete your account and revoke your access in the following situations:

 

a.    You fail to comply with any material provision of the Terms of Use. If the non-compliance is capable of being rectified, you will be given a notice period of 7 days to rectify the breach. Failure to rectify the breach within this notice period may result in termination.

 

b.    HomeSifu determines that your actions may expose the company to legal liability or that you have provided false or misleading information required for the provision of services through the Platform.

 

c.    By agreeing to the Terms of Use, you waive any claims for costs, losses, damages, or liabilities arising from the temporary suspension or termination of your access to the Platform and the services provided on it, as outlined in this clause.

 

d.    Termination may also occur if there is a violation of the acceptable use policy, such as engaging in fraudulent activities, unauthorized access to the Platform, or any other conduct deemed harmful or inappropriate by HomeSifu.

 

7.2    In the event of termination under the scenarios mentioned above, HomeSifu reserves the right, at its sole discretion, to forfeit any remaining credit in your account. This credit cannot be refunded or transferred to another account or user.

 

7.3    Termination may be initiated by either party by providing notice via email to the other party. Please note that fees paid for services will not be pro-rated or refunded upon termination, and any outstanding balances or obligations shall become immediately due.

 

7.4    If your Account remains inactive, with no transactions made, for a period of one (1) year from the date of last use:

 

a.    HomeSifu may, at its absolute discretion, consider the Account as dormant and issue a notice period of 7 days before suspending or terminating the Account and your use of the Platform.

 

b.    During the notice period, you will have the opportunity to reactivate your Account by engaging in a transaction or contacting HomeSifu's customer support.

 

c.    If no response or reactivation occurs within the specified notice period, HomeSifu reserves the right to suspend or terminate the Account. Any Available Credit (if applicable) in the Account will be deemed expired and forfeited.

 

7.5    If your Account and/or use of the Platform has been suspended and you request reactivation, HomeSifu may at its absolute discretion, reactivate the Account upon payment of an administrative fee equivalent to ten percent (10%) of the cash value of the remaining Available Credit or a minimum sum of RM50.00. This fee covers the administrative costs associated with reactivating your Account.

 

7.6    The suspension or termination of this Agreement shall not prejudice or affect any rights of action that have accrued prior to such suspension or termination. This includes any rights or obligations related to ongoing transactions or disputes.

 

7.7    Upon termination of this Agreement, HomeSifu may take additional actions, as necessary, including:

 

a.    Cancelling or refusing any pending transactions associated with your Account.

 

b.    Permanently deleting or destroying any and all data and information provided by you to HomeSifu through the Platform, including personal data, in accordance with applicable data protection laws and regulations.

 

It is crucial to carefully review and comply with the terms outlined in the Terms of Use to avoid any breach or non-compliance that may lead to the potential termination or suspension of your account and access to the Platform. Adhering to these terms ensures a positive and mutually beneficial relationship between you and HomeSifu.

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8.    Intellectual Property Rights

 

8.1    Ownership: You acknowledge and agree that HomeSifu is the sole and exclusive owner of the Platform, including the App and the underlying software. HomeSifu invests significant time, effort, and resources in developing and maintaining the Platform, and as such, it retains all rights, titles, and interests in the intellectual property associated with the Platform. This includes, but is not limited to, copyrights, trademarks, trade secrets, patents, and any other proprietary rights. By using the Platform, you do not acquire any ownership rights or interests in the intellectual property of HomeSifu.

 

8.2    Reserved Rights: 

 

a.    Limited Usage Rights: HomeSifu grants you limited access and usage rights to the Platform and its software in accordance with the terms of this Agreement. However, it is important to note that your rights are strictly limited to the scope outlined in this Agreement. You shall not exercise any right, title, or interest in and to the Platform and its software beyond the rights expressly granted by HomeSifu.

 

b.    No Transfer of Ownership: The Parties explicitly acknowledge and agree that there is no transfer of any right, title, or ownership rights pertaining to the Platform, the App, or the underlying software to you. All ownership and intellectual property rights shall remain with HomeSifu. You agree not to challenge or dispute HomeSifu's ownership or the validity of its intellectual property rights.

 

c.    Trademarks and Intellectual Property: All trademarks, logos, service marks, images, and other intellectual property displayed on the Platform (collectively referred to as "Trademarks") are the exclusive property of HomeSifu or third parties who have authorized HomeSifu to use them. These Trademarks, whether registered or unregistered, are protected by intellectual property laws. You are strictly prohibited from using, copying, reproducing, republishing, uploading, posting, transmitting, distributing, or modifying these Trademarks without the prior express written consent of HomeSifu. Any unauthorized use of HomeSifu's Trademarks is strictly prohibited and may result in legal consequences. HomeSifu will take necessary legal actions to protect its intellectual property rights, including pursuing criminal prosecution when applicable.

 

d.    Compliance with Intellectual Property Laws: HomeSifu neither warrants nor represents that your use of materials displayed on the Platform will not infringe upon the rights of third parties not owned by or affiliated with HomeSifu. It is your responsibility to ensure that your use of the Platform and any materials on it does not violate any intellectual property rights or other applicable laws. You shall not engage in any activities that infringe upon the intellectual property rights of HomeSifu or third parties.

 

e.    Reporting Intellectual Property Infringements: If you believe that any content on the Platform infringes upon your intellectual property rights or the rights of others, you should promptly notify HomeSifu in writing. Please provide all necessary information for HomeSifu to investigate and address the reported infringement appropriately.

 

f.    License Grant: By providing content, feedback, suggestions, or any other information to HomeSifu, you grant HomeSifu a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform such content in connection with the operation and promotion of the Platform and HomeSifu's business.

 

g.    Open Source Software: The Platform may incorporate open source software, subject to their respective licenses. The terms of those licenses may prevail over certain provisions of this Agreement. Your use of the open source software is governed by the respective license agreements, and you agree to comply with all obligations and restrictions imposed by such licenses.

 

h.    Confidentiality: You acknowledge that the Platform and its underlying software contain valuable confidential information, including trade secrets and proprietary algorithms. You agree to maintain the confidentiality of such information and not to disclose, reproduce, or distribute it without the prior written consent of HomeSifu.


Respecting intellectual property rights is crucial for fostering creativity, innovation, and fair competition. By agreeing to these Terms of Use, you acknowledge and agree to respect the intellectual property rights of HomeSifu and third parties. Failure to comply with intellectual property laws and the terms outlined in this section may result in legal consequences and the termination of your access to the Platform.

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9.    Disclaimer

 

9.1    The Platform provided by HomeSifu is made available to you on an "as is" and "as available" basis, with the understanding that no service is flawless or entirely free from technical issues. While HomeSifu strives to provide a reliable and efficient service, there are certain limitations and factors beyond its control that may affect the performance, availability, and functionality of the Platform.

 

9.2    Save and except as expressly set out in these Terms and Conditions, HomeSifu hereby expressly disclaims all representations, conditions, and warranties, whether express or implied, statutory or otherwise, including, but not limited to, the following:

 

a.    Availability and Accessibility: HomeSifu does not guarantee the availability, accessibility, timeliness, or uninterrupted use of the Platform. While HomeSifu takes reasonable measures to ensure continuous operation, there may be instances when the Platform is temporarily unavailable due to maintenance, upgrades, technical issues, or circumstances beyond HomeSifu's control. You acknowledge that the Platform's availability may be subject to limitations, delays, and disruptions inherent in the use of the internet and electronic communications.

 

b.    Accuracy and Completeness: HomeSifu does not warrant the accuracy, completeness, timeliness, or security of any data and information provided to you as part of the Platform. While HomeSifu strives to provide accurate and up-to-date information, it cannot guarantee the absolute accuracy or completeness of the content available on the Platform. You acknowledge that the information provided on the Platform is subject to change and may not always reflect real-time data or circumstances.

 

c.    Implied Warranty of Merchantability: HomeSifu disclaims any implied warranty of merchantability, which refers to the suitability of the Platform for ordinary commercial purposes and meeting your specific requirements. The Platform is provided for general informational and transactional purposes, and HomeSifu does not guarantee its suitability for your individual needs. You acknowledge that the Platform's suitability may vary depending on factors such as your device, internet connection, and individual preferences.

 

d.    Implied Warranty of Fitness for a Particular Purpose: HomeSifu disclaims any implied warranty of fitness for a particular purpose, which refers to the Platform's ability to meet your specific goals, requirements, or intended uses. While HomeSifu aims to provide a useful and functional service, it does not guarantee that the Platform will meet all your expectations or requirements. You acknowledge that the Platform's suitability for your particular needs may depend on various factors, including your industry, location, and specific objectives.

 

e.    Implied Warranty of Infringement: HomeSifu disclaims any implied warranty of non-infringement, which refers to the Platform's ability to not infringe upon the intellectual property rights of third parties. While HomeSifu takes measures to respect intellectual property rights, it cannot guarantee that the Platform or the content available on it will not infringe upon the rights of others. You acknowledge that the use of third-party materials, trademarks, or copyrighted content on the Platform may require the permission or licensing of the respective rights holders.

 

f.    Implied Warranty Arising from Course of Dealing, Custom, or Usage of Trade: HomeSifu disclaims any implied warranty arising out of the course of dealing, custom, or usage of trade with respect to the Platform. The Platform's terms and functionality are governed by these Terms and Conditions, and any additional agreements or policies provided by HomeSifu. You acknowledge that any expectations or practices based on industry norms, prior interactions, or trade customs may not override or modify the express terms and provisions set forth in these Terms and Conditions.

 

g.    No Liability: It is important to note that the above disclaimer does not affect any statutory rights that may apply to you. Some jurisdictions may not allow the exclusion of certain warranties, so the above limitations may not fully apply to you. By using the Platform, you acknowledge and agree that the use of the Platform is at your own risk, and HomeSifu shall not be held liable for any damages, losses, or inconveniences arising from your use of the Platform, including but not limited to direct, indirect, incidental, consequential, or punitive damages.

 

 

10.    Limitation of Liability

 

10.1    The use of the HomeSifu Platform comes with inherent risks, and you acknowledge that you are responsible for any consequences resulting from your use of the Platform. While HomeSifu strives to provide a reliable and secure service, it is important to understand the limitations and disclaimers associated with its use. The Platform is provided on an "as is" and "as available" basis, meaning that HomeSifu does not guarantee the availability, accessibility, timeliness, or uninterrupted use of the Platform. There are certain factors beyond HomeSifu's control that may affect its performance, availability, and functionality.
Furthermore, HomeSifu expressly disclaims all representations, conditions, and warranties, whether express or implied, statutory or otherwise, including but not limited to the following:

 

a.    Accuracy and Completeness: While HomeSifu takes reasonable measures to ensure the accuracy, completeness, timeliness, and security of the information provided on the Platform, it cannot guarantee that the data and information are always error-free or up-to-date. You should exercise caution and independently verify any information obtained through the Platform.

 

b.    Implied Warranty of Merchantability: HomeSifu does not guarantee that the Platform is suitable for ordinary commercial purposes or that it will meet your specific requirements. The Platform is intended for general informational and transactional purposes, and its suitability may vary based on factors such as your device, internet connection, and individual preferences.

 

c.    Implied Warranty of Fitness for a Particular Purpose: HomeSifu does not guarantee that the Platform will meet your specific goals, requirements, or intended uses. While HomeSifu aims to provide a useful and functional service, it cannot guarantee that the Platform will fulfill all your expectations or needs. Factors such as your industry, location, and specific objectives may influence the Platform's suitability for your individual requirements.

 

d.    Implied Warranty of Non-Infringement: HomeSifu takes measures to respect the intellectual property rights of others, but it cannot guarantee that the Platform or the content available on it will not infringe upon the rights of third parties. The use of third-party materials, trademarks, or copyrighted content on the Platform may require the permission or licensing of the respective rights holders.

 

e.    Implied Warranty Arising from Course of Dealing, Custom, or Usage of Trade: HomeSifu's terms and functionality are governed by the Terms and Conditions provided, and any additional agreements or policies specified. Any expectations or practices based on industry norms, prior interactions, or trade customs may not override or modify the express terms and provisions set forth in these Terms and Conditions.

It is important to note that the above disclaimer does not affect any statutory rights that may apply to you. Depending on your jurisdiction, certain warranties or guarantees may not be excluded or limited. However, to the fullest extent permitted by applicable laws and regulations, HomeSifu shall not be held liable for any damages, losses, or inconveniences arising from your use of the Platform, including but not limited to direct, indirect, incidental, consequential, or punitive damages.

 

10.2    HomeSifu recommends that you regularly update the Platform to access the most up-to-date version. HomeSifu periodically releases updates to enhance features, security, and functionality. However, HomeSifu shall not be liable for any loss or damage caused by delays, non-deliveries, missed deliveries, or service interruptions arising from your use of the Platform or reliance on it. While HomeSifu strives to provide a seamless user experience, there may be instances where the Platform is temporarily unavailable or experiences technical issues beyond HomeSifu's control. Additionally, HomeSifu cannot guarantee that the Platform will be error-free or free from defects, and any such defects or malfunctions may result in costs, loss of profits, or consequential losses.

 

10.3    While HomeSifu takes measures to maintain the security of the Platform, it cannot guarantee the security of data transmitted over the internet or any third-party networks. HomeSifu acknowledges that it does not have control over the security or subject matter passing over the Telecommunication Provider's Network or the Platform. Therefore, HomeSifu excludes all liability for the transmission or reception of any infringing subject matter over the Platform or the Telecommunication Provider's Network.

 

10.4    HomeSifu's liability is limited to the extent permitted by applicable laws and regulations. In the event of any claim, the maximum liability of HomeSifu shall not exceed an amount equivalent to the aggregate cash value of the Available Credit in the Account at the date on which your claim arises. This limitation of liability applies to all claims, whether based on warranty, contract, tort, or any other legal theory.

 

10.5    All representations, conditions, and warranties that may be implied or incorporated into these Terms and Conditions by law or otherwise are expressly excluded to the extent permitted by law. HomeSifu does not warrant or guarantee the accuracy, completeness, reliability, suitability, or availability of the Platform. You acknowledge that any use of the Platform is at your own risk, and HomeSifu shall not be liable for any damages whatsoever, including special, direct, indirect, or consequential damages, loss of business, loss of profits, or any consequential or indirect loss arising out of, or in connection with the performance of, or as a result of the use or misuse of the Platform by you.

 

Please note that the above limitations and exclusions of liability are subject to applicable laws and regulations. Depending on your jurisdiction, some of these limitations may not be enforceable, and HomeSifu's liability may be limited or excluded to a different extent as mandated by law. It is important to review and understand the specific legal requirements and consumer rights in your jurisdiction.

 

 

11.    Indemnity

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11.1    You agree to indemnify, defend, and hold harmless HomeSifu, its officers, directors, employees, agents, affiliates, licensors, and suppliers from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and costs) arising out of or related to the following:

 

a.    Breach of Agreements: Any violation or breach of these Agreements, including the terms, conditions, or obligations set forth herein. This includes failure to comply with applicable laws and regulations, as well as any actions that undermine the integrity and security of the HomeSifu platform.

 

b.    User Content: Any User Content you post, upload, transmit, or otherwise contribute to the HomeSifu Service. This includes claims alleging infringement of intellectual property rights, defamation, violation of privacy rights, or violation of any third-party rights. It also covers the accuracy, reliability, and legality of the information you share through the platform.

 

c.    Activities on the HomeSifu Service: Any activity in which you engage on or through the HomeSifu Service. This includes interactions with other users, participation in forums or discussions, use of third-party services integrated with the HomeSifu Service, and any transactions or agreements entered into with third parties through the HomeSifu Service. It encompasses actions that may harm or infringe upon the rights of other users or third parties.

 

d.    Violation of Laws and Rights: Any violation of applicable laws, regulations, or the rights of a third party. This includes but is not limited to intellectual property rights, privacy rights, publicity rights, contractual rights, or any other rights. It covers instances where your use of the HomeSifu Service results in legal consequences or harm to others.

 

e.    Damage to Third Parties: Any claim that your use of the HomeSifu Service caused damage to a third party. This includes financial losses, reputational damage, or any other harm resulting from your actions, conduct, or misuse of the platform.

 

f.    Data Security: Any breaches or compromises of data security that occur as a result of your actions or negligence. This includes unauthorized access, unauthorized use or disclosure of personal information, or any other form of data breach.


11.2    HomeSifu reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such cases, you agree to cooperate fully with HomeSifu in asserting any available defenses and provide any necessary assistance and information.

 

11.3    This indemnity provision shall survive the termination or expiration of these Agreements and your use of the HomeSifu Service. It shall continue to apply to any claims, actions, or liabilities arising from events occurring during the term of these Agreements.

 

11.4    Please note that HomeSifu will provide prompt notice to you of any claim or demand for indemnification, and you shall have the right to participate in the defense of any such claim with counsel of your own choosing at your own expense. However, HomeSifu shall have the sole and exclusive right to control the defense and settlement of any such claim, and you shall not enter into any settlement or compromise without HomeSifu's prior written consent.

 

11.5    You acknowledge and agree that the indemnity obligations set forth in this section are essential to the agreement between you and HomeSifu. Any failure to comply with these obligations may result in irreparable harm to HomeSifu for which monetary damages would be inadequate. Therefore, in the event of such failure, HomeSifu shall be entitled to seek equitable relief, including injunctive or specific performance, in addition to any other remedies available at law or in equity.

 

11.6    The provisions of this indemnity section shall survive any termination or expiration of these Agreements or your use of the HomeSifu Service. They shall continue to apply even if any other provisions of these Agreements are found to be unenforceable or invalid.

 

11.7    This indemnity provision extends to and is binding upon your heirs, successors, assigns, and legal representatives, and shall benefit HomeSifu and its affiliates, successors, and assigns.

 

11.8    You acknowledge that HomeSifu has provided the HomeSifu Service relying on the limitations of liability and indemnity provisions stated herein, and that without such limitations and provisions, HomeSifu would not have provided the HomeSifu Service to you. You understand the importance of complying with these obligations and taking responsibility for your actions and their consequences within the HomeSifu platform.

 

 

12.    Force Majeure

 

12.1    Without limiting the generality of any provision in these Terms and Conditions, HomeSifu shall not be liable or responsible for any non-performance or delay in the performance of its obligations herein, including but not limited to the non-availability and/or interruption of the Platform, if such non-performance or delay is caused by Force Majeure or unforeseeable events beyond its control.

 

12.2    In this Agreement, "Force Majeure" refers to any condition or event beyond the reasonable control of HomeSifu that hinders or delays the performance of its obligations. This includes, but is not limited to, power failures, network failures, server failures, electronic and technical malfunctions, viruses, outages of public internet backbones, networks, or servers, failures of your equipment, hacking, system security breaches, disruptive behavior by current or former employees, interruptions in internet services in areas where your servers are located or co-located, governmental actions, acts of terrorism, earthquakes, acts of God, labor conditions, strikes, riots, insurrection, fires, floods, explosions, war, natural disasters, or any other unforeseeable events or circumstances that prevent or significantly impede the normal operation of the HomeSifu platform.

 

12.3    Notwithstanding the provision stated in Clause 13.1, you shall remain liable to pay all fees and charges that have accrued and/or are due and payable to HomeSifu, regardless of any Force Majeure event or circumstances that may have occurred.

 

12.4    In the event of a Force Majeure event, HomeSifu shall make reasonable efforts to mitigate the impact and resume the performance of its obligations as soon as reasonably practicable. However, HomeSifu shall not be held liable for any damages, losses, or liabilities arising out of or related to the non-performance or delay caused by Force Majeure.

 

12.5    If a Force Majeure event continues for an extended period of time and substantially affects the provision of the Platform and services, HomeSifu may, at its sole discretion, have the right to terminate these Terms and Conditions by providing notice to you. In such a case, HomeSifu shall not be liable for any termination-related costs, losses, or damages incurred by you.

 

12.6    HomeSifu shall promptly notify you of any Force Majeure event that affects the provision of the Platform and services. HomeSifu will make reasonable efforts to minimize any disruption and keep you informed of the progress and expected resolution timeframes. However, it is important to note that the resolution timeframe may vary depending on the nature and impact of the Force Majeure event.

 

12.7    In the event of a Force Majeure event, you shall also have the option to terminate these Terms and Conditions by providing notice to HomeSifu. However, in such a case, you shall be responsible for any outstanding fees or charges incurred prior to the termination.

 

12.8    The provisions of this Force Majeure section shall survive any termination or expiration of these Terms and Conditions and shall continue to apply to any events or circumstances arising prior to such termination or expiration.

 

12.9    It is important to note that the occurrence of a Force Majeure event does not release either party from its obligations under these Terms and Conditions to the extent reasonably possible. The party affected by the Force Majeure event shall take all reasonable steps to mitigate the impact of the event and resume performance of its obligations as soon as reasonably practicable.

 

12.10    HomeSifu shall maintain appropriate backup and disaster recovery measures to minimize the impact of Force Majeure events on the availability and integrity of your data. However, HomeSifu does not guarantee the restoration of all data in the event of a Force Majeure event and shall not be liable for any loss or damage to your data arising from such an event.

 

12.11    HomeSifu reserves the right to suspend or terminate the provision of the Platform and services in the event of a Force Majeure event if it determines, in its sole discretion, that it is not feasible or practical to continue the operations under such circumstances. HomeSifu will exercise its best efforts to resume operations as soon as reasonably practicable once the Force Majeure event has subsided.

 

12.12    If any Force Majeure event occurs, HomeSifu and you shall cooperate and make reasonable efforts to minimize any adverse impact on the parties' rights and obligations under these Terms and Conditions. This may include exploring alternative solutions, workarounds, or temporary measures to ensure the continuity of essential services to the extent reasonably possible. Communication channels shall be open between both parties to discuss the impact, necessary adjustments, and potential resolutions in a collaborative manner.

 

12.13    HomeSifu shall not be responsible for any loss, damage, or liability arising from your reliance on the Platform or the non-performance or delay caused by a Force Majeure event. It is your responsibility to have appropriate contingency plans, backups, and risk management strategies in place to mitigate any potential adverse effects of such events on your operations.

 

12.14    You acknowledge and agree that HomeSifu's inability to perform its obligations due to a Force Majeure event shall not constitute a breach of these Terms and Conditions. Furthermore, you waive any claims or demands against HomeSifu arising out of or related to such non-performance or delay caused by Force Majeure.

 

12.15    In the event of a Force Majeure event, HomeSifu will provide reasonable updates and notifications regarding the situation, the expected duration of the event, and any actions taken to mitigate its impact. However, the availability and accuracy of such updates may depend on the circumstances and limitations caused by the Force Majeure event.

 

12.16    It is your responsibility to regularly review and assess the potential risks and impacts associated with the use of the Platform, including those arising from Force Majeure events. You are encouraged to have appropriate contingency plans, backups, and risk management strategies in place to protect your interests and minimize potential disruptions to your business operations.

 

12.17    HomeSifu may, at its sole discretion, implement measures or provide assistance to mitigate the impact of a Force Majeure event, including but not limited to adjusting service levels, extending deadlines, or offering alternative solutions. However, any such measures or assistance are not guaranteed and shall be subject to the feasibility and practicality of implementation.

 

12.18    HomeSifu may update its disaster recovery and business continuity plans periodically to enhance its ability to respond to Force Majeure events. However, it is important to note that the effectiveness of these plans may vary depending on the nature and severity of the event. HomeSifu shall not be liable for any failure or limitations in the implementation of its disaster recovery and business continuity plans in the event of a Force Majeure event.

 

12.19    If a Force Majeure event occurs, and HomeSifu is unable to provide the Platform or services for an extended period, HomeSifu may, at its discretion, offer alternative solutions or compensation options. However, any such offers shall be subject to the specific circumstances and constraints imposed by the Force Majeure event.

 

12.20    The parties shall cooperate in good faith and engage in reasonable discussions to assess the impact of a Force Majeure event on their respective rights and obligations under these Terms and Conditions. This may involve reviewing the feasibility of performance, exploring potential workarounds, or mutually agreeing to temporary adjustments to accommodate the circumstances arising from the Force Majeure event.

 

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13.    Confidentiality

 

13.1    The term "Confidential Information" encompasses all tangible and intangible information, whether in written, oral, electronic, or any other form, that comes into the possession of either party pursuant to, as a result of, or in the performance of this Agreement. This includes, but is not limited to, data, specifications, dealings, drawings, transactions, business operations, sales and marketing strategies, technical operations, financial information, trade secrets, customer lists, personal data, and any other proprietary or sensitive information that the parties may have access to or obtain under this Agreement.

 

13.2    Both parties acknowledge and agree that the Confidential Information disclosed by the other party is of a highly confidential and proprietary nature. Therefore, they shall exercise the utmost care and take all necessary precautions to ensure the security, integrity, and confidentiality of such information. This includes implementing appropriate physical, technical, and administrative safeguards to protect against unauthorized access, use, or disclosure. The parties shall regularly review and update their security measures to maintain the confidentiality of the Confidential Information.

 

13.3    The parties shall ensure that their employees, agents, and representatives who have access to Confidential Information are bound by written confidentiality agreements or obligations that are no less protective than those set forth in this Agreement. They shall provide adequate training to their personnel regarding the importance of confidentiality and the proper handling of Confidential Information. The parties shall be responsible for the actions and compliance of their respective personnel in relation to the confidentiality obligations contained herein. Additionally, the parties shall conduct periodic audits and assessments to evaluate the effectiveness of their confidentiality measures.

 

13.4    Both parties shall use the Confidential Information solely for the purpose of performing their obligations under this Agreement and shall not disclose or use such information for any other purpose without the prior written consent of the other party. They shall ensure that the Confidential Information is only disclosed on a need-to-know basis to individuals who require access to perform their duties and who are also bound by confidentiality obligations. The parties shall maintain an updated record of individuals authorized to access the Confidential Information and implement a robust access control mechanism to prevent unauthorized access.

 

13.5    The parties shall not reverse engineer, decompile, disassemble, or otherwise attempt to derive the underlying structure, ideas, algorithms, or trade secrets from any software, systems, or processes disclosed as part of the Confidential Information. They shall refrain from taking any actions that could compromise the confidentiality, integrity, or security of the Confidential Information. Furthermore, the parties shall implement measures to detect and prevent any unauthorized attempts to access or modify the Confidential Information.

 

13.6    The confidentiality obligations set forth in this Agreement shall not apply to any information that: a. is or becomes publicly known through no fault or breach of confidentiality by the receiving party; b. was rightfully in the receiving party's possession prior to its disclosure by the disclosing party without any obligation of confidentiality; c. is independently developed by the receiving party without use of or reference to the Confidential Information; or d. is received from a third party without breach of any confidentiality obligation, and the receiving party can reasonably demonstrate the legitimacy of the source.

 

13.7    The parties agree that any Confidential Information disclosed under this Agreement shall remain the exclusive property of the disclosing party. No license or rights, whether express or implied, to any intellectual property rights or other proprietary rights are granted to the receiving party, except for the limited use as expressly stated in this Agreement. The parties shall not use the Confidential Information for any purpose other than as necessary for the performance of their obligations under this Agreement. Furthermore, the parties shall promptly notify each other of any unauthorized use, disclosure, or loss of the Confidential Information.

 

13.8    The parties shall maintain the confidentiality of the Confidential Information during the term of this Agreement and following its termination, except as otherwise required by law or regulation. Upon termination of this Agreement, both parties shall promptly return or destroy all tangible and electronic copies of the Confidential Information in their possession or control, unless otherwise agreed in writing. The parties shall provide a written certification of the destruction or return of the Confidential Information upon request.

 

13.9    The parties acknowledge that a breach of the confidentiality obligations contained herein may cause irreparable harm to the disclosing party for which monetary damages may be inadequate. Therefore, in the event of a breach or threatened breach, the disclosing party shall be entitled to seek injunctive or other equitable relief, in addition to any other remedies available at law or in equity. The parties shall cooperate fully in any legal action or proceedings initiated to enforce the confidentiality obligations and shall bear their respective costs and expenses incurred therein.

 

13.10    The confidentiality obligations set forth in this Agreement are in addition to, and not in lieu of, any other confidentiality or non-disclosure agreements between the parties. In the event of any inconsistency or conflict between such agreements, the more restrictive provision shall apply. The parties shall ensure that all applicable confidentiality agreements are harmonized and mutually enforceable to provide maximum protection for the Confidential Information. They shall regularly review and update their confidentiality agreements to align with changing business needs and legal requirements.

 


14.    Personal Data Protection

 

14.1    Collection, Use, and Disclosure of Personal Data

 

You acknowledge and consent to HomeSifu and its affiliate companies collecting, using, processing, and disclosing your Personal Data in accordance with these Terms and as further described in the Privacy Policy. Personal Data refers to any information that can be used to identify you, such as your name, contact details, financial information, and other relevant data. HomeSifu may collect your Personal Data for various purposes, including but not limited to verifying your identity, assessing your creditworthiness, providing the services outlined in this Agreement, and complying with legal and regulatory requirements.

 

To ensure the smooth operation of the Platform and deliver a personalized user experience, HomeSifu may use your Personal Data to tailor its services to your needs, improve customer support, and provide targeted advertisements or promotional materials. Your Personal Data may also be shared with trusted third parties, such as CTOS and other registered Credit Reporting Agencies, as defined under the Credit Reporting Agency Act, to perform credit checks or other necessary evaluations. These third parties will handle your Personal Data in accordance with their own privacy policies and applicable laws.

 

By using the Platform, you expressly consent to the collection, use, processing, and disclosure of your Personal Data as described in these Terms and the Privacy Policy. It is important to review the Privacy Policy, which is an integral part of these Terms, as it provides detailed information on how your Personal Data is collected, used, processed, and disclosed. The Privacy Policy can be accessed through the links provided on our Platform.

 

HomeSifu is committed to protecting your privacy and will handle your Personal Data in accordance with applicable data protection laws and regulations. We implement industry-standard security measures, including encryption, access controls, and regular security assessments, to safeguard your Personal Data against unauthorized access, disclosure, alteration, or destruction. However, please be aware that no data transmission or storage method can guarantee absolute security.

 

14.2    Users Outside Malaysia

 

If you are accessing and using the HomeSifu Service outside of Malaysia, you acknowledge and consent to the transfer of your Personal Data to Malaysia for processing. You understand that the laws and regulations regarding data protection and privacy may differ in your jurisdiction compared to Malaysia. Nevertheless, by using the services, you agree to the transfer and processing of your Personal Data as necessary for the provision of the services and the performance of this Agreement. HomeSifu will take reasonable steps to ensure that your Personal Data is treated securely and in compliance with applicable data protection laws. If you have any concerns about the cross-border transfer of your Personal Data, you may contact HomeSifu as specified in the Privacy Policy.

 

14.3    Security Measures

 

HomeSifu is dedicated to maintaining the confidentiality and security of your Personal Data. We employ rigorous technical, physical, and administrative measures to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction. Our security measures include but are not limited to firewalls, intrusion detection systems, encryption protocols, access controls, and ongoing security monitoring. We regularly review and update our security practices to ensure the highest level of data protection.
While HomeSifu strives to protect your Personal Data, it is important to note that no system or method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information. It is essential that you also take precautions to protect your Personal Data, such as using strong and unique passwords, keeping your login credentials confidential, and promptly reporting any suspicious activities related to your account.

 

14.4    Retention of Personal Data

 

HomeSifu will retain your Personal Data for as long as necessary to fulfill the purposes for which it was collected, as outlined in the Privacy Policy, or as required by applicable laws and regulations. We will only retain your Personal Data for the duration necessary to achieve the purposes for which it was collected, unless a longer retention period is required or permitted by law. When your Personal Data is no longer needed, we will securely dispose of it in accordance with our data retention practices.

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14.5    Your Rights

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You have certain rights regarding your Personal Data, which may include the right to access, correct, update, or delete your Personal Data. If you wish to exercise any of these rights or have any inquiries or concerns about the collection, use, processing, or disclosure of your Personal Data, you may contact HomeSifu as specified in the Privacy Policy. We will promptly address your requests and strive to resolve any concerns you may have.

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Please carefully review the Privacy Policy to understand how HomeSifu handles your Personal Data and your rights in relation to it. Your continued use of the Platform signifies your acceptance of the Privacy Policy and its terms. We encourage you to regularly review the Privacy Policy for any updates or changes that may affect your rights and obligations.

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14.6    Customer License Grant

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You agree to grant and hereby grant HomeSifu a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights required or necessary to redistribute, publish, import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use, display, copy, distribute, translate, transcribe, create derivative works, and process Customer Content and to perform all acts with respect to the Customer Content: (i) as may be necessary for HomeSifu to provide the Services to you, including to support the Services; (i) for the purpose of product and service development, marketing, analytics, quality assurance, machine learning, artificial intelligence, training, testing, improvement of the Services, Software, or HomeSifu's other products, services, and software, or any combination thereof; and (iii) for any other purpose relating to any use or other act permitted in accordance with Section

 

14.7     If you have any Proprietary Rights in or to Service Generated Data or Aggregated Anonymous Data, you hereby grant HomeSifu a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights required or necessary to enable HomeSifu to exercise its rights pertaining to Service Generated Data and Aggregated Anonymous Data, as the case may be, in accordance with this Agreement.

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15.    No Partnership or Agency

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15.1    The Parties explicitly acknowledge and agree that their relationship under these Terms of Use is solely that of independent entities. They affirm that neither Party has control or ownership over the other and that their interactions are governed by the terms outlined in this agreement. It is emphasized that no partnership, joint venture, or agency relationship is established or created by this agreement. The Parties understand that they do not have the authority to act as an agent for the other Party or bind them in any way. This includes making representations or warranties, assuming obligations or liabilities, or exercising any rights or powers on behalf of the other Party.

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15.2    Each Party operates autonomously and takes full responsibility for its own actions, obligations, and liabilities. It is agreed that unless explicitly authorized in writing, neither Party shall hold themselves out as having the authority to act on behalf of or bind the other Party. This provision ensures that each Party maintains its separate identity and does not create any confusion regarding their independent roles.

 

15.3    The Parties expressly disclaim any intention to form a partnership, joint venture, or agency relationship. They acknowledge that the scope of their relationship is strictly limited to the provisions set forth in this agreement. It is emphasized that no additional partnership or agency relationship shall be inferred or implied beyond what is explicitly stated herein.

 

15.4    Neither Party possesses the power or authority to incur any obligations or liabilities on behalf of the other Party without obtaining explicit written consent. This requirement ensures that each Party maintains control and autonomy over its own operations, business decisions, and activities. Any obligations or liabilities incurred by a Party are solely their responsibility unless otherwise agreed upon in writing.

 

15.5    Any reference to the rights, obligations, or activities of the Parties shall be construed as separate and independent actions taken by each Party. It is emphasized that such references do not imply the existence of a partnership, joint venture, or agency relationship between the Parties. Each Party retains its individual identity and operates independently within the framework of this agreement.

 

15.6    The Parties agree not to present themselves as partners, joint venturers, or agents of each other to any third party, unless there is explicit written agreement to do so. They shall refrain from representing themselves in a manner that suggests the existence of a partnership, joint venture, or agency relationship between them, maintaining transparency about their independent status.

 

15.7    The Parties mutually agree to indemnify and hold each other harmless from any claims, damages, liabilities, and expenses arising out of or in connection with any third-party claim that alleges the existence of a partnership, joint venture, or agency relationship between the Parties. This indemnification applies specifically to claims resulting from actions or representations contrary to the provisions outlined in this agreement.

 

15.8    It is explicitly stated that this clause shall continue to be valid and effective even after the termination or expiration of this agreement. Its purpose is to ensure that the understanding of the Parties, which disclaims any partnership, joint venture, or agency relationship, remains in force beyond the conclusion of this agreement.

 

15.9    Each Party acknowledges and agrees that they are solely responsible for their own employees, agents, contractors, and representatives. It is explicitly clarified that nothing in this agreement creates an employment, agency, or joint venture relationship between the Parties and their respective personnel. Each Party shall not be held liable for the acts, omissions, or misconduct of the other Party's personnel, unless expressly stated otherwise in this agreement.

 

15.10    The Parties shall maintain separate financial accounts and records, ensuring the segregation of funds, assets, and liabilities. Each Party is responsible for its own financial obligations and shall not be held liable for the financial obligations of the other Party. This provision emphasizes the financial independence and distinct financial responsibilities of each Party.

 

15.11    Any cooperation or collaboration between the Parties shall be voluntary and does not imply or create a partnership, joint venture, or agency relationship. While the Parties may engage in joint activities or projects for mutual benefit, it is clarified that such activities shall not alter the independent status of each Party.

 

15.12    The Parties commit to respecting the intellectual property rights of each other. They shall not use the trademarks, logos, or copyrighted materials of the other Party without obtaining prior written consent. It is explicitly stated that this agreement does not grant any intellectual property rights to either Party, emphasizing the importance of intellectual property protection and permission-based usage.

 

15.13    The Parties shall maintain the confidentiality of the terms and conditions of this agreement, as well as any confidential information shared between them. The confidentiality obligations agreed upon by the Parties shall persist even after the termination or expiration of this agreement, safeguarding the sensitive and proprietary information exchanged during their business relationship.

 

15.14    This agreement represents the entire understanding between the Parties and supersedes any prior agreements, representations, or understandings, whether oral or written, related to the subject matter herein. It is emphasized that no modifications, amendments, or waivers of any provision of this agreement shall be effective unless they are in writing and signed by both Parties.

 

15.15    The headings used in this agreement are included for convenience purposes only and shall not affect the interpretation or construction of any provision. They serve as organizational aids and do not carry any substantive weight in determining the rights and obligations of the Parties.

 

15.16    In the event that any provision of this agreement is held to be invalid, illegal, or unenforceable, such invalidity, illegality, or unenforceability shall not affect the validity, legality, and enforceability of the remaining provisions. The Parties agree that the remaining provisions shall remain in full force and effect, promoting the continued efficacy of the agreement.

 

15.17    The Parties acknowledge that this agreement does not create any rights or benefits enforceable by any person or entity not a party to this agreement, except as otherwise expressly provided. It is clarified that the rights and benefits outlined in this agreement are exclusive to the Parties involved and do not extend to external entities.

 

15.18    The Parties acknowledge that they have had the opportunity to review this agreement with legal counsel. They recognize that any rule of construction or interpretation to the effect that any ambiguities are to be resolved against the drafting Party shall not apply to the interpretation or construction of this agreement. This provision ensures that the agreement is interpreted fairly and in accordance with its intended meaning.

 

15.19    Any notice or communication required or permitted under this agreement shall be in writing. Notices shall be deemed given when delivered personally, sent by registered or certified mail with postage prepaid, or transmitted by a recognized courier service, email, or facsimile with confirmation of receipt. The provided addresses shall serve as the designated points of contact between the Parties.

 

15.20    The rights and obligations arising from this agreement are personal to the Parties and may not be assigned or transferred without obtaining the prior written consent of the other Party, except as otherwise expressly provided in this agreement. This provision emphasizes that the responsibilities and privileges established by this agreement are specific to the Parties and cannot be transferred to third parties without consent.

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15.21    The Parties shall comply with all applicable laws, rules, and regulations while performing their obligations under this agreement. This includes adherence to data protection, privacy, anti-corruption, and export control laws. The Parties commit to conducting their activities in a lawful and ethical manner, in full compliance with the legal requirements of the jurisdictions in which they operate.

 

15.22    This agreement shall be governed by and construed in accordance with the laws of the jurisdiction specified in the governing law clause. Any disputes arising out of or in connection with this agreement shall be subject to the exclusive jurisdiction of the courts specified in the jurisdiction clause, waiving any other venue or forum that may have jurisdiction by reason of domicile, location, or otherwise.

 

15.23    The relationship between the Parties is based on mutual respect and cooperation. They shall endeavor to resolve any disputes or disagreements amicably through good-faith negotiations. In the event that a dispute cannot be resolved through negotiations, the Parties may pursue alternative dispute resolution methods as outlined in the dispute resolution clause of this agreement.

 

15.24    This agreement may be executed in multiple counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument. Facsimile or electronic signatures shall have the same legal effect as original signatures, allowing the Parties to execute this agreement in a convenient and efficient manner.

 

15.25    The provisions of this agreement that by their nature extend beyond the termination or expiration of this agreement shall survive the conclusion of this agreement, including but not limited to confidentiality obligations, indemnification provisions, and dispute resolution mechanisms. The Parties shall continue to uphold these provisions even after the termination or expiration of this agreement.


 

16.    Waiver

 

16.1    No delay or failure by any Party in exercising or enforcing any right, power, or remedy under or in connection with the Agreement shall be deemed as a waiver of that right, power, or remedy. Any waiver of rights, powers, or remedies must be explicitly granted in writing and signed by the Party or their authorized representatives. The waiver or release shall only apply to the specific breach specified and shall not be considered a waiver or release of any subsequent or different breaches, unless expressly stated otherwise.

 

16.2    The exercise or non-exercise of any right, power, or remedy by any Party shall not affect or limit the exercise of any other rights, powers, or remedies available to that Party under the Agreement or applicable law. Each Party reserves the right to assert any rights or remedies, whether or not they have been exercised in the past.

 

16.3    Any waiver granted by a Party shall not be deemed as a continuing waiver, and such waiver shall not operate as a waiver of any other provision of the Agreement or as a waiver of any future breach. The rights and remedies of the Parties under the Agreement are cumulative and shall be in addition to any other rights and remedies provided by law or equity.

 

16.4    The waiver of any provision of the Agreement shall not affect the validity, enforceability, or interpretation of any other provision of the Agreement. If any provision is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

 

16.5    The waiver of any breach of the Agreement shall not be construed as a waiver of any subsequent breach or as a waiver of any other rights or remedies available to the non-breaching Party. The Parties shall retain the right to enforce strict compliance with all provisions of the Agreement.

 

16.6    No waiver of any rights, powers, or remedies shall be implied from any conduct or inaction by a Party, regardless of whether such conduct or inaction may have been known or should have been known by the other Party.

 

16.7    The waiver provision shall survive the termination or expiration of the Agreement and shall continue to apply to any claims, disputes, or breaches arising prior to or after such termination or expiration. The rights, obligations, and liabilities of the Parties under this clause shall be binding on their respective successors, assigns, and legal representatives.

 

16.8    The Parties acknowledge that the waiver of any rights, powers, or remedies is a discretionary act and shall not be interpreted as an obligation or precedent for future waivers. Each Party reserves the right to exercise its rights and remedies fully and at its sole discretion in any given situation.

 

16.9    No waiver shall be effective unless expressly stated in writing and signed by the Party granting the waiver. Any waiver granted under this provision shall be strictly construed as relating to the particular matter for which the waiver is granted and shall not prejudice or limit the rights, powers, or remedies of the Party granting the waiver with respect to any other matter.

 

16.10    The waiver provision shall be interpreted in accordance with the principles of fairness and equity, and any ambiguity or inconsistency in the interpretation of the waiver provision shall be resolved in favor of preserving the rights, powers, and remedies of the non-waiving Party.

 

16.11    The Parties agree to promptly notify each other in writing of any claim, demand, or breach that may give rise to a waiver under this provision. Failure to provide timely notice of a claim or breach shall not constitute a waiver of any rights, powers, or remedies under the Agreement.

 

16.12    This waiver provision shall apply to all provisions of the Agreement and shall not be limited to any specific section or clause. The Parties intend for this provision to be comprehensive and to govern all waivers made under the Agreement, whether express or implied.

 

16.13    The Parties further acknowledge that any waiver granted under the Agreement is not intended to diminish or invalidate the importance of strict compliance with the Agreement's terms. The non-waiving Party retains the right to enforce the Agreement's provisions fully and without prejudice.

 

16.14    Any waiver granted under the Agreement shall be without prejudice to the rights, claims, or defenses of the Parties. The waiver shall not constitute a modification, amendment, or alteration of the Agreement, unless expressly stated in writing and signed by both Parties.

 

16.15    The Parties recognize that the waiver provision is designed to ensure clarity, transparency, and the protection of their respective rights. The provisions of this waiver clause shall be liberally construed to effectuate its purposes and intent.

 

16.16    The Parties understand and agree that any failure to exercise or delay in exercising any rights, powers, or remedies under the Agreement shall not operate as a bar to the subsequent exercise of such rights, powers, or remedies or as a waiver of any subsequent breach or default.

 

16.17    The Parties shall make reasonable efforts to mitigate any losses, damages, or liabilities arising from a breach or default under the Agreement, regardless of whether a waiver has been granted or not.

 

16.18    The waiver provision is intended to promote good faith and fair dealing between the Parties. Any dispute or disagreement regarding the waiver provision shall be resolved in accordance with the dispute resolution mechanism set forth in the Agreement.

 

16.19    The waiver provision shall not limit or restrict the Parties' rights to seek injunctive or equitable relief for any actual or threatened breach of the Agreement.

 

16.20    The waiver provision shall be interpreted and enforced in accordance with the laws of the jurisdiction governing the Agreement, without giving effect to any conflicts of law principles. The Parties submit to the exclusive jurisdiction of the courts in that jurisdiction for any disputes arising out of or in connection with the waiver provision.

 

 

17.    Severability

 

17.1    In the event that any provision or part of this Agreement is determined to be void, illegal, or unenforceable under any applicable law, statute, or regulation, the Parties explicitly acknowledge and agree that such provision or part thereof shall be severed from the Agreement. The intention behind this severability clause is to ensure that the remaining provisions of the Agreement continue to be valid, legal, and enforceable to the maximum extent permitted by law.

 

17.2    The severance of any provision or part thereof shall not have an adverse impact on the validity or enforceability of the other provisions of the Agreement, unless the severed provision is of such fundamental nature that its invalidity, illegality, or unenforceability fundamentally alters the rights or obligations of the Parties under the Agreement.

 

17.3    In the event that a provision is severed from the Agreement, the Parties shall engage in good faith negotiations to seek a substitute provision that preserves the original intent and economic purpose of the severed provision to the greatest extent possible, considering the circumstances at hand.

 

17.4    The Parties expressly acknowledge that the inclusion of a severability provision in this Agreement reflects their intention to establish an enforceable and effective contractual relationship. Furthermore, the Parties commit to cooperating in good faith and taking all necessary actions to give effect to the intent and purpose of the Agreement, even in the absence of any severed provision.

 

17.5    If any provision or part thereof is found to be void, illegal, or unenforceable due to its scope, duration, geographic coverage, or any other factor, the Parties agree to undertake reasonable modifications to make such provision valid, legal, and enforceable while still accomplishing its intended purpose. The Parties may consider narrowing the scope, reducing the duration, or limiting the geographic coverage of the provision, provided that the essential rights and obligations of the Parties are preserved.

 

17.6    The Parties further agree that if any provision of the Agreement is found to be unenforceable solely because of its breadth or scope, such provision shall be deemed modified to the minimum extent necessary to make it enforceable. In such cases, the Agreement shall be interpreted and enforced as if the provision had been modified from the outset.

 

17.7    Any waiver or failure to enforce any provision of the Agreement by either Party shall not be deemed a waiver of any subsequent breach or default of that provision or any other provision of the Agreement. The Parties reserve their rights to enforce the provisions of the Agreement strictly.

 

17.8    The Parties expressly acknowledge and agree that the inclusion of the severability provision is an integral and essential aspect of the Agreement. This provision signifies a fair and reasonable allocation of risk between the Parties and demonstrates their mutual intent to ensure that the Agreement remains valid and enforceable to the fullest extent possible under the applicable laws and regulations.

 

 

18.    Notice

 

18.1    Any notice, request, or demand required to be served by either Party under this Agreement shall be in writing and deemed to be sufficiently served on the day of delivery if sent by electronic email to the designated email addresses of the Parties as specified in the Agreement or as subsequently updated in writing.

 

18.2    The Parties recognize that effective communication is essential for the proper performance of this Agreement. They understand that clear and timely notice is crucial for maintaining a productive working relationship. Therefore, they agree to maintain open lines of communication and promptly notify each other of any changes to their contact information, including email addresses and physical addresses, to ensure accurate and timely delivery of notices.

 

18.3    In addition to email, notices may also be sent by registered mail, courier service, or hand delivery to the address of the Party as specified in the Agreement. If sent by registered mail or courier service, the notice shall be deemed to be served three (3) business days after the date of posting or dispatch. If delivered by hand, the notice shall be deemed to be served upon actual receipt by the Party or its authorized representative.

 

18.4    The Parties acknowledge that email communication is a widely accepted method of communication in modern business practices. However, they also recognize that email communication may not be entirely secure or error-free. Therefore, the sender assumes the risk of any potential delays, errors, or unauthorized access to the content of the email. The Parties shall exercise reasonable precautions to safeguard the confidentiality and integrity of their email communications, such as using encryption and secure email protocols.

 

18.5    The Parties understand that certain legal or contractual requirements may specify specific methods of serving notices, such as registered mail or personal delivery. In such cases, the Parties shall comply with the prescribed method of service, and notice shall be deemed served accordingly.

 

18.6    It is the responsibility of each Party to ensure that their email accounts and systems are in good working order and protected against viruses or other harmful elements that may affect the delivery or integrity of electronic communications. The Parties shall promptly notify each other of any known or suspected technical issues that may impact the delivery or receipt of notices.

 

18.7    All notices, requests, or demands sent in accordance with this clause shall be written in the English language, or if required by the recipient, in a language mutually agreed upon by the Parties. Any translation of notices shall be provided at the expense of the Party initiating the notice, and it should accurately reflect the content and intent of the original notice.

 

18.8    The Parties may also establish alternative communication channels for routine operational matters, such as project updates or status reports. However, such communication channels should not be used as a substitute for formal notices under this Agreement. The Parties shall clearly distinguish between formal notices and routine operational communication to avoid any ambiguity or misunderstanding.

 

18.9    Any notice, request, or demand sent in accordance with this clause shall be deemed received by the intended recipient upon successful transmission, provided that no automated delivery failure notification or other similar error message is received by the sender. The Parties may agree to use read receipts or other confirmation mechanisms to ensure receipt of important notices.

 

18.10    The Parties acknowledge that timely and accurate communication is crucial for the effective implementation of this Agreement. Therefore, they commit to regularly monitor their designated communication channels and promptly respond to any notices or requests received from the other Party.

 

18.11    Notwithstanding anything to the contrary in this clause, the Parties may mutually agree to alternative methods of serving notices under exceptional circumstances where the standard communication channels are temporarily unavailable or impractical. Such alternative methods shall be documented in writing and signed by both Parties, ensuring that they maintain a reliable record of communication.

 

18.12    The Parties understand that certain legal or regulatory requirements may impose specific timeframes for the delivery of notices or the response thereto. The Parties shall adhere to any applicable timeframes and ensure that notices are served within the required periods.

 

18.13    In the event of any dispute or disagreement regarding the delivery, receipt, or content of a notice, the Party disputing the notice shall bear the burden of proving that the notice was properly served in accordance with the provisions of this Agreement. The Parties agree to maintain appropriate records or evidence of the delivery or receipt of notices for future reference, if necessary.

 

18.14    The Parties may agree to use electronic signature or authentication methods to validate the authenticity and integrity of notices, requests, or demands exchanged under this Agreement. Such electronic signature or authentication methods shall be mutually acceptable and comply with any applicable laws or regulations.

 

18.15    The Parties agree to indemnify and hold each other harmless from any losses, liabilities, or damages arising out of the failure to deliver or receive notices due to the provision of incorrect or outdated contact information, technical issues beyond reasonable control, or any other unforeseen circumstances that prevent or hinder the timely communication of notices.

 

18.16    This clause shall survive the termination or expiration of this Agreement and continue to apply to any notices, requests, or demands relating to the rights, obligations, or disputes arising out of the Agreement, unless otherwise agreed in writing by the Parties.

 

18.17    The provisions of this clause may be amended or modified only by written agreement executed by both Parties. Any such amendment or modification shall be effective only with respect to future notices and shall not affect the validity or enforceability of any previously served notices.

 

 

19.    Applicable Law

 

19.1    The governing law for the Terms and Conditions of the HomeSifu Website is the law of Malaysia, regardless of your current location or jurisdiction when accessing the website. By using the HomeSifu Website, you agree to be bound by the laws of Malaysia and submit to the exclusive jurisdiction of its courts.

 

19.2    This choice of law ensures consistency and uniformity in the interpretation and application of the Terms and Conditions. It provides a clear legal framework for the rights, obligations, and responsibilities of both parties involved, fostering a fair and predictable environment for their interactions.

 

19.3    The Parties acknowledge that the Terms and Conditions may be accessed from various locations worldwide. While the laws of other countries may be applicable to certain transactions or activities, it is explicitly stated that the provisions of the Terms and Conditions prevail and govern the relationship between the Parties.

 

19.4    The Parties recognize that the HomeSifu Website may be available in multiple languages, and translations of the Terms and Conditions may be provided for convenience. However, in the event of any discrepancies or conflicts between the English version and any translated versions, the English version shall take precedence as the authoritative and binding version.

 

19.5    The Parties enter into this Agreement with full knowledge and understanding of the implications of the chosen governing law and jurisdiction. By expressly waiving any objections or claims related to inconvenient forum, lack of personal jurisdiction, or any other jurisdictional issues that may arise, they demonstrate their commitment to resolving disputes within the framework of the Malaysian legal system.

 

19.6    This provision underscores the Parties' intention to establish a clear and predictable legal framework, promoting transparency, fairness, and certainty in their contractual relationship. It ensures that any disputes arising from or relating to the Terms and Conditions are resolved in a consistent and appropriate manner within the Malaysian legal system, which provides a robust and well-established framework for commercial interactions.

 

19.7    The Parties acknowledge that the choice of Malaysian law and jurisdiction does not limit or restrict any rights or remedies that may be available to them under applicable consumer protection laws or regulations. They retain all rights and benefits provided by the relevant laws and regulations to safeguard their interests as consumers.

 

19.8    The Parties understand that the Malaysian legal system may provide for specific procedural requirements, timeframes, or limitations that apply to the resolution of disputes. By agreeing to comply with such requirements, they ensure that any legal proceedings are conducted in accordance with the established rules and procedures, promoting efficiency and fairness in the resolution process.

 

19.9    In the event of any dispute arising from or relating to the Terms and Conditions, the Parties agree to first attempt to resolve the dispute amicably through negotiation or alternative dispute resolution methods before resorting to legal proceedings. This approach encourages open communication and collaboration to reach a mutually acceptable resolution, reducing the need for formal litigation.

 

19.10    The Parties acknowledge that the choice of Malaysian law and jurisdiction does not preclude the enforcement of any judgment or order obtained in another jurisdiction, provided that it is consistent with the principles of international comity and is recognized and enforceable under Malaysian law. This recognition facilitates the enforcement of valid judgments obtained outside Malaysia, ensuring the effectiveness of the legal remedies available to the Parties.

 

19.11    This governing law and jurisdiction provision shall survive the termination or expiration of the Terms and Conditions and continue to apply to any disputes or claims arising out of or in connection with the Terms and Conditions, unless otherwise agreed in writing by the Parties. It provides a lasting framework for the resolution of disputes, ensuring the consistent application of the agreed-upon legal principles even after the conclusion of the contractual relationship.

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20.    Assignment

 

20.1    You acknowledge and agree that you shall not assign, transfer, charge, subcontract, or otherwise dispose of any of your rights or obligations under these Terms of Use without the prior written consent of HomeSifu. This restriction ensures that the contractual relationship between you and HomeSifu remains intact and that any transfer of rights or obligations is carried out with proper authorization and adherence to the terms of these Terms of Use.

 

20.2    HomeSifu, on the other hand, reserves the right to assign, transfer, charge, subcontract, or otherwise deal with its rights or obligations under these Terms of Use at any time without requiring your consent. This flexibility allows HomeSifu to manage its operations effectively, including the ability to engage third parties or transfer its rights to a successor in the event of a merger, acquisition, or other corporate restructuring.

 

20.3    Any attempted assignment, transfer, charge, subcontracting, or disposal of your rights or obligations without the express written consent of HomeSifu shall be deemed null and void, and shall not release you from your obligations under these Terms of Use. You shall remain fully responsible for complying with these Terms of Use regardless of any unauthorized transfer or disposal.

 

20.4    It is important to note that the prohibition on assignment by you serves to protect the interests of both parties. By requiring your consent for any assignment or transfer, it ensures that the contractual obligations are not passed on to unauthorized parties who may not possess the necessary qualifications or resources to fulfill those obligations. This provision maintains the integrity of the agreement and ensures that HomeSifu continues to work with parties it has specifically chosen to engage with.

 

20.5    HomeSifu's ability to assign, transfer, or subcontract its rights or obligations provides operational flexibility and allows for efficient business management. It enables HomeSifu to leverage the expertise of specialized service providers, collaborate with strategic partners, or facilitate organizational changes that may be necessary for the continued provision of high-quality services. This flexibility allows HomeSifu to adapt to evolving business needs and market conditions.

 

20.6    In the event that HomeSifu exercises its right to assign, transfer, or subcontract its rights or obligations, it shall take reasonable measures to ensure that the assignee or transferee assumes all rights and obligations under these Terms of Use in a manner consistent with their terms. HomeSifu shall also notify you of any such assignment or transfer to maintain transparency and facilitate a smooth transition. This notification allows you to be aware of any changes and ensures that you can communicate with the new party responsible for fulfilling the obligations.

 

20.7    This provision emphasizes the importance of consent, control, and compliance in relation to the assignment of rights and obligations under these Terms of Use. It aims to protect the integrity of the contractual relationship, safeguard the interests of both parties, and promote stability and continuity in the provision of services. It ensures that any assignment or transfer is conducted in a responsible and mutually agreed-upon manner.

 

20.8    Notwithstanding the above, the Parties may agree in writing to exceptions to the assignment restrictions set forth in this clause, provided that such exceptions do not undermine the fundamental rights and obligations established in these Terms of Use. Any such exceptions shall be documented and signed by both Parties to ensure clarity and mutual understanding of the agreed-upon terms. This provision allows for flexibility in exceptional circumstances where an assignment or transfer may be necessary, provided that both parties are in agreement and the core principles of the Terms of Use are upheld.

 

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21.    Successors Bound

 

21.1    This Agreement, including all its terms and conditions, shall be binding upon and inure to the benefit of the heirs, personal representatives, successors-in-title, and permitted assigns of the Parties hereto. By including this provision, it is acknowledged that the rights and obligations established in this Agreement extend to future individuals or entities who may inherit, succeed, or acquire the interests of the original Parties.

 

21.2    The inclusion of successors and assigns in this Agreement recognizes the potential for changes in ownership, control, or organizational structure that may occur over time. It ensures that the rights and responsibilities outlined in this Agreement are not limited to the current Parties but are transferred to and assumed by any individuals or entities who may succeed or be assigned those rights and responsibilities.

 

21.3    This provision promotes continuity and stability in the contractual relationship established by this Agreement. It allows for the seamless transition of rights, obligations, and benefits to future Parties, ensuring that the original intent and commitments of the Parties are upheld even in the event of changes in ownership or organizational structure.

 

21.4    The heirs, personal representatives, successors-in-title, and permitted assigns of the Parties shall be deemed to have read, understood, and agreed to be bound by the terms and conditions of this Agreement. Their assumption of the rights and obligations bestowed upon them by virtue of succession or assignment signifies their acceptance and consent to be legally bound by the provisions contained herein.

 

21.5    It is important to note that the obligations and liabilities of the Parties under this Agreement shall not be discharged or extinguished solely by the death, incapacity, or withdrawal of any individual Party. The Agreement remains in force and applicable to the successors and assigns who step into the roles of the original Parties.

 

21.6    The rights, benefits, and duties established in this Agreement are intended to endure and persist even if there are changes in the composition or structure of the Parties. This provision ensures the ongoing enforceability and effectiveness of the Agreement, protecting the interests of all Parties involved.

 

21.7    The successors and assigns shall assume all the rights, remedies, and obligations of the Parties, and any actions, claims, or disputes arising from or relating to this Agreement shall be binding on and enforceable against them.

 

21.8    This provision further clarifies that the rights, benefits, and obligations set forth in this Agreement are not limited to the original Parties but extend to those who succeed or are assigned such rights and obligations. It establishes a framework for seamless transition and continuity, safeguarding the integrity and enforceability of the Agreement.

 

21.9    The Parties shall promptly notify each other in writing of any changes in ownership, control, or organizational structure that may affect the applicability or implementation of this provision. Such notification ensures transparency and allows for necessary updates and adjustments to be made in accordance with the Agreement.

 

21.10    The successors and assigns shall be entitled to rely on the representations, warranties, covenants, and undertakings made by the original Parties under this Agreement. The rights and protections granted to the original Parties shall extend to the successors and assigns, providing them with the same level of assurance and security.

 

21.11    In the event of any dispute or disagreement arising from the transfer of rights or obligations to successors or assigns, the Parties shall engage in good-faith negotiations to resolve the matter amicably. If a resolution cannot be reached through negotiations, the dispute resolution mechanism specified in this Agreement shall be followed to achieve a fair and equitable outcome.

 

21.12    The provisions of this clause shall survive the termination or expiration of this Agreement and shall remain in full force and effect for the benefit of the heirs, personal representatives, successors-in-title, and permitted assigns of the Parties, ensuring the continued applicability and enforceability of the rights and obligations established herein.

 

21.13    The successors and assigns shall have the right to further assign their rights and obligations under this Agreement, subject to the prior written consent of the other Party. This provision allows for flexibility in the transfer of rights and obligations, while maintaining control and ensuring that such assignments are made with proper authorization and adherence to the terms of this Agreement.

 

21.14    In the event that any Party undergoes a change in ownership, such as through a merger, acquisition, or transfer of assets, this Agreement shall continue to be binding on and enforceable against the Party resulting from such change. The new entity or Party shall assume all rights, obligations, and liabilities under this Agreement, ensuring the continuity of the contractual relationship.

 

21.15    The successors and assigns shall be entitled to seek specific performance, injunctive relief, or any other equitable remedies available under applicable law to enforce the rights and obligations conferred upon them by this Agreement. This provision underscores the importance of enforcing the terms of this Agreement and ensures that successors and assigns have adequate legal recourse to protect their interests.

 

21.16    The rights and obligations of the successors and assigns under this Agreement shall be construed in a manner consistent with the intent and purpose of this Agreement. Any ambiguities or uncertainties arising from the transfer of rights or obligations shall be interpreted in a manner that upholds the principles and objectives of this Agreement.

 

21.17    This provision shall be governed by and construed in accordance with the laws of the jurisdiction governing this Agreement. Any disputes or claims arising out of or in connection with the rights and obligations of successors and assigns under this provision shall be subject to the exclusive jurisdiction of the courts in that jurisdiction, providing a clear legal framework for the resolution of any related disputes.

 

21.18    The Parties acknowledge that the inclusion of successors and assigns in this Agreement does not create any third-party beneficiary rights. No third party, other than the successors and assigns expressly mentioned in this Agreement, shall have any rights or claims under this Agreement. The intent is to restrict the enforcement of this Agreement to the Parties and their designated successors and assigns only.

 

21.19    The provisions of this clause may be waived, modified, or supplemented only by a written instrument executed by the Parties or their authorized representatives. Any waiver of rights or modification of obligations under this clause shall not be deemed a waiver or modification of any other provision of this Agreement and shall be specific to the circumstances for which it is granted.

 

21.20    This provision acknowledges and recognizes that the inclusion of successors and assigns in this Agreement is essential for the efficient and effective transfer of rights and obligations. It ensures the continuity, enforceability, and long-term viability of the contractual relationship, providing all Parties involved with stability and certainty.

 

 

22.    Entire Agreement

 

22.1    This Agreement, including all its provisions, schedules, and attachments, constitutes the entire agreement and understanding between the Parties with respect to the subject matter herein. It supersedes all prior agreements, arrangements, understandings, and negotiations, whether oral or written, relating to the same subject matter.

 

22.2    The inclusion of this provision serves to consolidate and unify the intentions, rights, and obligations of the Parties into a single, comprehensive document. It ensures that all relevant terms and conditions are expressly stated and leaves no room for ambiguity or misunderstanding arising from previous agreements or discussions.

 

22.3    Any representations, statements, warranties, or promises made by either Party prior to the execution of this Agreement are expressly excluded and shall have no binding effect unless explicitly incorporated into this Agreement.

 

22.4    The Parties acknowledge that they have had the opportunity to review and consider the terms of this Agreement, and they have not relied on any representations or assurances other than those expressly set forth herein. They further affirm that they are entering into this Agreement voluntarily, without any undue pressure or coercion.

 

22.5    No modification, amendment, or waiver of any provision of this Agreement shall be effective unless it is in writing and signed by both Parties. This requirement underscores the importance of maintaining the integrity and enforceability of the Agreement and provides a clear framework for any future changes or adjustments.

 

22.6    In the event of any conflict, discrepancy, or inconsistency between the provisions of this Agreement and any other document, correspondence, or understanding, the terms of this Agreement shall prevail, unless otherwise expressly stated in writing.

 

22.7    This provision emphasizes the intention of the Parties to fully integrate their entire agreement into this single document. It reflects their mutual desire to create a comprehensive and definitive understanding of their respective rights, responsibilities, and obligations.

 

22.8    The Parties acknowledge that they have had the opportunity to seek independent legal advice or assistance in reviewing and understanding the terms of this Agreement. They confirm that they fully comprehend the legal consequences and implications of the Agreement and are entering into it based on their own judgment and discretion.

 

22.9    No failure or delay by either Party in exercising any right, power, or remedy under this Agreement shall operate as a waiver thereof, nor shall any single or partial exercise of such right, power, or remedy preclude any further exercise of the same or the exercise of any other right, power, or remedy.

 

22.10    This provision affirms that the entire Agreement, including all its terms and conditions, remains valid and enforceable even if any particular provision is found to be invalid, illegal, or unenforceable. The remaining provisions shall continue in full force and effect and shall be interpreted in a manner that reflects the original intentions of the Parties as closely as possible.

 

22.11    The Parties acknowledge that they have read, understood, and agreed to all the terms and conditions of this Agreement. They further affirm that they have had the opportunity to ask questions, seek clarifications, and negotiate any provisions before signing this Agreement.

 

22.12    Any notices, consents, approvals, or communications required or permitted under this Agreement shall be in writing and delivered personally, sent by registered mail, or transmitted electronically in a manner agreed upon by the Parties. Proper communication ensures that important information and updates are conveyed effectively and in a legally recognized manner.

 

22.13    This Agreement may be executed in multiple counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument. This allows for the Agreement to be executed and exchanged in separate parts, making it easier for the Parties to sign and finalize the Agreement.

 

22.14    The headings and titles used in this Agreement are for convenience only and shall not affect the interpretation or construction of any provision herein. The headings are provided to facilitate reference and organization within the Agreement but do not carry any substantive legal weight.

 

22.15    The Parties agree that this Agreement may be executed and delivered electronically, and such electronic execution and delivery shall be as valid and enforceable as a manually executed Agreement. The use of electronic signatures and transmission methods ensures efficiency and convenience in the execution and delivery process.

 

22.16    This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction specified herein. Any disputes or claims arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts in that jurisdiction, providing a clear legal framework for the resolution of any related disputes.

 

22.17    This provision establishes the confidential nature of this Agreement and prohibits the disclosure of its terms and conditions to third parties without the prior written consent of the other Party. It ensures that the Parties' proprietary and sensitive information remains protected and maintains the confidentiality of the Agreement itself.

 

22.18    The Parties acknowledge that no Party to this Agreement is a legal representative, agent, or partner of the other Party unless otherwise expressly stated in this Agreement. This provision clarifies the independent nature of the Parties' relationship and prevents any misconceptions or misunderstandings regarding their legal status.

 

22.19    Any delay or failure by either Party to enforce any provision of this Agreement shall not be deemed a waiver of such provision or any other provision. The Parties retain the right to enforce their rights and obligations under this Agreement at any time, notwithstanding any prior delay or failure to do so.

 

22.20    This Agreement may be executed and delivered in counterparts, each of which shall be deemed an original and all of which, taken together, shall constitute one and the same instrument. The use of counterparts facilitates the execution and exchange of the Agreement, enabling the Parties to sign and finalize it more efficiently.

 

22.21    The Parties agree that any dispute arising out of or in connection with this Agreement shall be resolved through mediation, prior to resorting to litigation or other forms of dispute resolution. This provision promotes a cooperative and non-adversarial approach to resolving conflicts, encouraging the Parties to engage in productive dialogue and negotiation.

 

22.22    The invalidity or unenforceability of any provision of this Agreement shall not affect the validity or enforceability of the remaining provisions. If any provision is found to be invalid or unenforceable, the Parties shall endeavor to replace it with a valid and enforceable provision that reflects the original intent of the Agreement.

 

22.23    The Parties acknowledge that this Agreement does not create any third-party beneficiary rights and that no third party shall have any claim or right of action under this Agreement. This provision clarifies that the Agreement is intended solely for the benefit of the Parties and does not confer any rights on third parties.

 

22.24    The Parties agree to indemnify and hold each other harmless from any and all claims, liabilities, damages, expenses, and losses arising out of or in connection with the performance of this Agreement. This provision ensures that the Parties are protected from any potential liabilities or damages that may arise during the course of fulfilling their obligations under the Agreement.

 

22.25    This Agreement may only be terminated by mutual written agreement of the Parties or by operation of law. The termination provisions outline the conditions and procedures for the termination of the Agreement, providing clarity and a structured process in case the Parties decide to end their contractual relationship.

 

22.26    The Parties agree that any changes or amendments to this Agreement shall be made in writing and signed by both Parties. This provision ensures that any modifications to the Agreement are documented and agreed upon by the Parties in a formal and legally binding manner.

 

22.27    The Parties acknowledge that this Agreement does not create a joint venture, partnership, or employment relationship between them. They confirm that they are acting as independent entities and that nothing in this Agreement shall be construed to establish any other legal relationship.

 

22.28    The Parties agree that any dispute, controversy, or claim arising out of or in connection with this Agreement shall be referred to arbitration in accordance with the rules and procedures specified herein. This provision establishes an alternative dispute resolution mechanism, providing a private and efficient method for resolving disputes without resorting to litigation.

 

22.29    This Agreement may be executed and delivered in counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument. The use of counterparts allows for flexibility and convenience in executing and exchanging the Agreement, accommodating the Parties' differing locations or time constraints.

 

 

23.    Applicable Tax

 

23.1    In the event that HomeSifu's supply of the Platform is subject to any tax, including but not limited to value-added tax (VAT), goods and services tax (GST), or any other tax chargeable under the applicable laws and regulations ("Applicable Tax"), you shall be responsible for the payment of such Applicable Tax. Upon receiving a notice from HomeSifu regarding the Applicable Tax, you shall promptly pay the specified amount to HomeSifu in accordance with the terms and instructions provided in the notice.

 

23.2    The Applicable Tax may vary depending on your jurisdiction, the nature of the Platform services provided, and the prevailing tax laws and regulations. It is your responsibility to determine the correct tax treatment and comply with the applicable tax requirements. HomeSifu may assist you by providing necessary information or documentation to facilitate your tax calculations, but the ultimate responsibility for compliance rests with you.

 

23.3    The inclusion of this provision clarifies the parties' respective obligations with regard to any tax liabilities associated with the use of the Platform. It establishes your responsibility for the payment of any Applicable Tax, relieving HomeSifu of such obligations.

 

23.4    HomeSifu will exercise reasonable efforts to identify and apply the correct tax treatment based on the information provided by you. However, tax laws and regulations are subject to change, and it is recommended that you seek professional advice or consult with a tax authority to ensure accurate determination and timely compliance with the Applicable Tax.

 

23.5    Any penalties, interest, or additional charges imposed by tax authorities due to non-compliance or late payment of the Applicable Tax shall be solely your responsibility. You shall indemnify and hold HomeSifu harmless from any claims, liabilities, or expenses arising from your failure to comply with the tax obligations related to the use of the Platform.

 

23.6    HomeSifu may, at its discretion, include the Applicable Tax in the invoices or payment requests issued to you. The specified amount will be clearly indicated, allowing for transparent and accurate record-keeping and facilitating your compliance with tax requirements.

 

23.7    You agree to provide accurate and up-to-date information regarding your tax registration number or any other relevant tax identification details, as required by applicable laws and regulations. Failure to provide such information may result in HomeSifu withholding the Platform services or taking necessary actions to ensure compliance with tax laws.

 

23.8    HomeSifu shall not be liable for any errors, omissions, or inaccuracies in the Applicable Tax determination or collection process, nor for any disputes or claims arising from tax-related matters. You acknowledge that HomeSifu is not providing tax advice and that you should seek independent professional advice regarding your specific tax obligations and compliance.

 

23.9    This provision is intended to ensure compliance with applicable tax laws and regulations, promote transparency in financial transactions, and safeguard the interests of both parties involved. It establishes a clear framework for the payment of Applicable Tax and underscores the importance of fulfilling tax obligations in a timely and responsible manner.

 

23.10    HomeSifu reserves the right to modify the Applicable Tax provisions of this Agreement in the event of changes to tax laws or regulations that affect the provision of the Platform services. Any such modifications will be communicated to you in writing, and you shall be responsible for adhering to the updated tax requirements within the specified timeframe.

 

23.11    You understand that the determination and payment of any Applicable Tax are subject to audit or review by tax authorities. In the event of an audit or review, you agree to cooperate fully with HomeSifu and provide all necessary information and documentation to support the accuracy and compliance of the tax-related matters.

 

23.12    HomeSifu may engage the services of tax professionals or consultants to ensure compliance with tax laws and regulations. Any costs or expenses incurred in connection with such services shall be borne by HomeSifu unless explicitly agreed otherwise in writing.

 

23.13    In the event that a tax authority challenges the tax treatment or classification of the Platform services provided by HomeSifu, HomeSifu reserves the right to contest such challenge and take appropriate actions to defend its tax position. You agree to provide reasonable assistance and cooperation to HomeSifu in such proceedings, as necessary.

 

23.14    If you qualify for any tax exemptions or preferential treatment under applicable laws or international treaties, you shall promptly provide HomeSifu with the necessary documentation or evidence to support such exemptions or preferential treatment. HomeSifu will consider such documentation in good faith and, if applicable, make the necessary adjustments to the Applicable Tax.

 

23.15    This provision shall survive the termination or expiration of this Agreement and shall continue to apply to any tax liabilities arising from your use of the Platform during the term of the Agreement.

 

23.16    The Parties acknowledge that the tax laws and regulations may differ across jurisdictions, and it is your responsibility to comply with the tax requirements specific to your jurisdiction. HomeSifu makes no representations or warranties regarding the suitability or accuracy of the tax treatment provided and strongly advises you to seek professional tax advice tailored to your specific circumstances.

 

23.17    This Agreement does not create a partnership, agency, or joint venture relationship between the Parties for tax purposes. Each Party shall be responsible for its own tax obligations, including any reporting, filing, or remittance requirements.

 

23.18    The Parties shall promptly notify each other of any changes in tax laws or regulations that may have a material impact on the provision of the Platform services or the determination of the Applicable Tax. Such notification shall be in writing and include relevant details and implications of the changes.

 

23.19    The Applicable Tax provisions of this Agreement shall be interpreted in accordance with the prevailing tax laws and regulations. If any provision is found to be invalid or unenforceable, it shall not affect the validity or enforceability of the remaining provisions, which shall continue to be binding on the Parties.

 

23.20    This provision emphasizes the importance of maintaining compliance with tax laws and regulations and reflects the Parties' commitment to fulfilling their respective tax obligations. It serves to minimize the risk of tax-related disputes and ensures a transparent and accountable relationship between HomeSifu and you.

 

 

24.    Interpretation

 

24.1    For the purpose of this Agreement, the following expressions or words used here shall have the following meaning unless the context otherwise requires:

 

a.    "This Agreement" or "any other instrument" refers to this Agreement or any other related document that is amended, varied, novated, or substituted from time to time, ensuring the most up-to-date version is considered. It encompasses any annexes, addenda, or attachments that may be appended to the Agreement.

 

b.    Any reference to a statutory provision includes not only the specific provision mentioned but also encompasses any regulations, rules, orders, directives, or guidelines made under that provision. These references extend to modifications, re-enactments, and amendments made before or after the effective date of this Agreement, ensuring comprehensive coverage.

 

c.    References to recitals, clauses, sub-clauses, schedules, and appendices pertain specifically to the respective sections within this Agreement, aiding in the ease of reference, comprehension, and efficient navigation.

 

d.    The headings included in this Agreement are included for convenience purposes only and do not carry any weight in interpreting the provisions of the Agreement. They serve as organizational markers and do not alter the substantive rights and obligations contained within the Agreement.

 

e.    Words denoting the singular number shall include the plural number, and vice versa. Similarly, words indicating a specific gender shall be interpreted to include all genders, promoting inclusivity and avoiding any unintended limitations or discriminatory interpretations.

 

f.    Words and expressions denoting the whole shall include any part thereof, ensuring comprehensive coverage and interpretation. This principle allows for a flexible and inclusive understanding, encompassing various scenarios and specific instances.

 

g.    Words or expressions referring to a collection or group comprising two or more constituents shall encompass any combination of one or more of those constituents, allowing flexibility and recognition of various compositions or configurations.

 

h.    The words "hereof," "herein," "hereto," "hereinafter," and words of similar import, when used in this Agreement, refer to this Agreement as a whole and not to any specific provision in isolation. This approach promotes a holistic understanding and interpretation of the Agreement, considering the interdependencies and interconnectedness of its provisions.

 

i.    In cases where two or more persons and/or Parties are involved, the covenants, agreements, representations, warranties, undertakings, obligations, and liabilities specified or implied in this Agreement are joint and several. This means that each individual or Party is individually and collectively responsible for fulfilling their respective obligations. This provision reinforces the shared responsibility and accountability of all Parties involved, ensuring that obligations are met collectively or individually as required.

 

j.    References to a person include individuals, firms, body corporates, unincorporated associations, government or governmental entities, semi-governmental or local authorities or agencies. This inclusive definition ensures that all relevant entities are covered, regardless of their legal form or organizational structure.

 

k.    The term "Relevant Authority" encompasses not only governmental, semi- or quasi-governmental bodies but also other statutory authorities, departments, agencies, and entities. Additionally, it includes privatised or corporatised bodies or any other corporations that are authorized under the prevailing written laws in force in Malaysia. This broad definition ensures that all relevant authorities and entities with regulatory or oversight functions are included, promoting compliance with applicable laws and regulations.

 

l.    "Parties" refers collectively to HomeSifu and you, the user of the Platform, while "Party" signifies any one of the Parties involved in this Agreement. This distinction recognizes the collective agreement between the Parties as well as the individual rights and obligations of each Party.

 

m.    "Terms and Conditions" or "Agreement" refers to the comprehensive set of terms and conditions governing the use of the Platform, as outlined in this Agreement. This includes any modifications or variations that may be implemented at the sole discretion of HomeSifu to ensure clarity, adaptability, and alignment with evolving business requirements or legal frameworks.

 

n.    No rule of construction should be applied in a manner that disadvantages any Party solely based on their responsibility for preparing this Agreement or any of its individual sections. This provision ensures fairness and prevents any unintended consequences resulting from the drafting process. It emphasizes that the interpretation of the Agreement should be unbiased and based on the collective understanding and intentions of the Parties.

 

24.2    These definitions and rules of interpretation serve as guiding principles to facilitate a common understanding of the provisions within this Agreement. They aim to enhance clarity, mitigate ambiguity, and promote effective communication between the Parties, fostering a solid foundation for the execution, implementation, and enforcement of the Agreement. By establishing clear definitions and interpretation guidelines, the Parties can navigate the Agreement with confidence, ensuring mutual understanding and alignment.

 

 

25.    Refund Policy

 

25.1.1    HomeSifu understands that circumstances may arise where we are unable to fulfill our delivery service through our trusted delivery partners. These circumstances may include severe weather conditions, transportation disruptions, or unforeseen events that hinder the smooth execution of the delivery process. In such situations, we are committed to ensuring customer satisfaction by offering a refund equivalent to the amount paid by the customer. This refund policy applies to instances where the delivery cannot be completed within the agreed-upon timeframe or is canceled due to factors beyond our control.

 

25.1.2    HomeSifu is designed to provide convenience and peace of mind to our customers. We prioritize customer-centricity and aim to minimize any inconvenience caused by refund processes. As part of this commitment, we initiate cash refunds directly to the customer's designated bank account, ensuring a prompt and hassle-free reimbursement experience. By processing cash refunds, we aim to provide financial relief to our customers swiftly and efficiently, demonstrating our dedication to their satisfaction.

 

25.1.3    To ensure the integrity of our refund process, HomeSifu may request supporting documents, including the customer's Identity Card, for verification purposes. This step is taken to validate the refund request and protect against any potential fraudulent or unauthorized activities. We prioritize the security and confidentiality of our customers' personal information and adhere to strict data protection standards. The document verification process serves as an additional layer of protection for both the customer and HomeSifu, ensuring that refunds are processed accurately and securely.

 

25.1.4    At HomeSifu, we maintain a zero-tolerance policy towards fraud, illegal activities, or any form of criminal behavior. We have implemented stringent measures to identify and prevent fraudulent refund requests. Therefore, we reserve the right to reject refund requests if there are reasonable grounds to believe that the request is fraudulent or involves unlawful activities. This measure is in place to safeguard our customers, maintain the integrity of our services, and prevent any misuse of our refund policy.

 

25.1.5    Our commitment to transparency and customer satisfaction is paramount. HomeSifu aims to handle refund requests with utmost diligence and professionalism. We understand that customers may have questions or concerns during the refund process, and we strive to maintain open lines of communication to address any inquiries promptly. Our dedicated customer support team is readily available to provide assistance, guidance, and regular updates to ensure that our customers are well-informed and supported throughout the refund process.

 

25.1.6    HomeSifu values the trust our customers place in us, and our refund policy reflects our dedication to delivering a positive experience. We continuously review and improve our processes to provide the highest level of service excellence. Customer feedback is an invaluable resource that helps us identify areas for improvement and enhance the overall customer experience. We appreciate the opportunity to serve our customers and remain committed to delivering reliable, efficient, and customer-centric delivery services.

 

25.1.7    HomeSifu's refund policy reinforces our commitment to fair and transparent business practices. We prioritize customer satisfaction and strive to exceed their expectations at every interaction. Our goal is to uphold the highest standards of professionalism and ensure a positive experience for every customer who engages with our platform. By maintaining a robust refund policy, we aim to build trust, establish long-term relationships, and foster a strong sense of confidence in our services.

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